SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

2023 JSTP Awards

Marianna Sigala and Chatura Ranaweera, co-editors of the Journal of Service Theory and Practice (JSTP) are very pleased to announce and congratulate the winners of the best paper award, and three highly...

JSR Awards 2023

Traditionally, the Journal of Service Research awards are given out during the Frontiers in Service conference. This summer 2023 in Maastricht, the winners for the best paper published in 2022 were announced....

2023 SERVSIG Best Dissertation Award in Service Research Winner

This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Maastricht. Join us again in complimenting them, as well as the different awards finalists. We...

2023 SERVSIG Emerging Service Scholar Award Winner

This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Maastricht. Join us again in complimenting them, as well as the different awards finalists. We...

Wetzels – 2023 Christopher Lovelock Award Winner

This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Maastricht. Join us again in complimenting them. We are all thankful to the awards...

Service Articles in Non-Service-Specific Journals: June 23

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

SERVSIG 2024 in Bordeaux

13th SERVSIG Conference 6-8 June 2024 Kedge Business School Bordeaux, France  Abstract submission deadline:10 Jan 2024 KEDGE Business school is delighted to host the 13th edition of the AMA SERVSIG Conference in...

2023 JSM Awards

Rebekah Russell-Bennett and Mark Rosenbaum co-editors of the Journal of Services Marketing (JSM) are pleased to announce and congratulate the winners of the best paper awards and best reviewer awards. Most Outstanding...

Articles in Service Journals – june 2023

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Academy of Marketing ‘Key Resources for ECRs’

The Academy of Marketing (UK) has created a list of resources (e.g., videos, podcasts, articles) for Early Career Researchers (ECR) for its members – though some of it is open-access....

LTAS 2023 in Namur, Belgium

Let’s Talk About Service 10: “Emerging Paradigms in Service Research” University of Namur’s NADI-CeRCLe – Research center in Marketing & Service Management, Belgium 6-8 December 2023 Deadline: 15 September 2023 In this...

CfP JSM: Keeping up with Methods

Call for Papers for a Special Issue of the Journal of Services Marketing. “Keeping up with Methods – Service Marketing Research updated” Co-Guest editors: Kuppelwieser V & Klaus P Deadline:...