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All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Maastricht. Join us again in complimenting them, as well as the different awards finalists. We...
This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Maastricht. Join us again in complimenting them, as well as the different awards finalists. We...
This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Maastricht. Join us again in complimenting them. We are all thankful to the awards...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
13th SERVSIG Conference 6-8 June 2024 Kedge Business School Bordeaux, France Abstract submission deadline:10 Jan 2024 KEDGE Business school is delighted to host the 13th edition of the AMA SERVSIG Conference in...
Rebekah Russell-Bennett and Mark Rosenbaum co-editors of the Journal of Services Marketing (JSM) are pleased to announce and congratulate the winners of the best paper awards and best reviewer awards. Most Outstanding...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
The Academy of Marketing (UK) has created a list of resources (e.g., videos, podcasts, articles) for Early Career Researchers (ECR) for its members – though some of it is open-access....
Let’s Talk About Service 10: “Emerging Paradigms in Service Research” University of Namur’s NADI-CeRCLe – Research center in Marketing & Service Management, Belgium 6-8 December 2023 Deadline: 15 September 2023 In this...
Call for Papers for a Special Issue of the Journal of Services Marketing. “Keeping up with Methods – Service Marketing Research updated” Co-Guest editors: Kuppelwieser V & Klaus P Deadline:...
The new Journal Citation Report (JCR) metrics (based on data from 2022) were released by Clarivate on 28 June 2023. The JCR indicates the new Impact Factors (IF) for service...
Frontiers in Service 2024 “Improving Lives through Service” 26-29 June 2024 Amelia Island, Florida Deadline: 1 January 2024 In 2024, the Frontiers in Service Conference will be hosted by Florida State University‘s...