SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Articles in Service Journals – Dec 22 – Jan 23

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Dec 22 – Jan 23

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

Assistant Professor in Service Innovation & Design at UGent

Department of Marketing, Innovation & Organisation (Faculty of Economics and Business Administration), at Ghent University Assistant Professor in Service Innovation & Design Deadline: 20 March 2023 This position, funded by...

SERVSIG Meet with Editors – Video

The SERVSIG Mentorship Initiative has hosted a virtual discussion with editors of top services journals on February 7th, 2023, 4-5pm ET in the US (NY) Panelists:       – Ming-Hui Huang, Editor-in-Chief, Journal of...

TSR Colloquium in Melbourne

Transformative Marketing and Services Colloquium 14 July 2023 Deakin Downtown, Melbourne (Australia)Submission deadline: 30 April 2023 The colloquium is be designed to facilitate discussion and feedback on a issues around...

CfP Service Science: Navigating the Use of Technology in Service Marketing

Call for Papers for a Special Issue of Service Science. Navigating the Use of Technology in Service Marketing Guest editors: Cui H, Xu AJ & Zhu T Deadline: 1 September...

SERVSIG Session & Reception at Winter AMA 2023

Are you attending the 2023 AMA Winter Academic Conference in Nashville, TN this weekend? Don’t miss the SERVSIG Special Session on “Managerial Challenges at the Organizational Frontline” on Saturday, 3.30pm...

CfP JBR: Service Research in B2B

Special Issue of Journal of Business Research (JBR) Service Research in Business-to-Business Marketing Guest Co-Editors: Zaki M, Witell L, Gustafsson A, McColl-Kennedy J & Fombelle P Deadline: 1 February 2024 The goal...

Improving Service Research Impact

Guest article from Yves Van Vaerenbergh, recipient of the 2022 SERVSIG Emerging Service Scholar Award. Receiving the 2022 AMA SERVSIG Emerging Service Scholar Award was something I could never imagine. When...

My Academic Role Model: Daniel Belanche

Guest article by Daniel Blanche for our My Academic Role Model series. Intentionally, or otherwise, we follow in the footsteps of those who precede us. Role models are fundamentally important always, but...

CfP IMM: B2B Engagement

Special Issue in Industrial Marketing Management. Extending and sustaining B2B engagement in a digitalized and automated world: Future challenges Guest Co-Editors: Blasco-Arcas L., Azer J., Alexander M. & Kowalkowski C....

CfP SIJ: Service Ethics and Ethics as a Service

Call for Paper for a Special Issue for the Service Industries Journal. Service Ethics and Ethics as a Service: Principles, Issues, and Dilemmas Guest-editors: Kabadayi S. & Tsiotsou R. Deadline:...