SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Workshop: Shaping Markets 2022

Shaping Markets 2022: A workshop focused on market shaping strategies. Linköping University, Sweden 15-16 September 2022 Abstract deadline: 15 June 2022 Workshop theme: Sustainability The purpose of this workshop is...

CfP JBR: Impactful CX in Service

Special Issue in Journal of Business Research. Towards Impactful Customer Experiences in Service Guest editors: De Keyser A, Jaakkola E, Verleye K, Becker L, & Alexander M. Deadline: 30 November...

Nominations for the 2022 Steve Baron Award

The Journal of Services Marketing seeks nominees for the Steve Baron Award for Outstanding Contribution to the Service Research Community. The services marketing community started from a few academics in...

Consumer Financial Well-Being (CFWB) Emerging Scholar Competition 2022

We would like to request submissions for the Second Annual Consumer Financial Well-Being (CFWB) Emerging Scholar Competition at Fordham University’s Gabelli School of Business.  The Gabelli School of Business is...

Call for Possible SERVSIG Conference Hosts for SERVSIG International Research Conference 2024

SERVSIG held its first International Research Conference in 1999. The founding concept was that a different university would host the conference every two years. To ensure novel and fun service...

Service Articles in Non-Service-Specific Journals – Nov 21 – Jan 22

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – Jan 2022

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

jsm

CfP JSM: Critiques, Conflicts, and Conceptualisations in Service Research

With the run-away success of our inaugural Service Review Special issue in JSM two years ago, it is now a bi-annual feature. Our guest-editors Joe and Duane are back with...

Passing of Veronica Liljander

To our colleagues and the global service research community, It is with great sadness that we announce the passing of our longtime friend and colleague Veronica Liljander, professor of marketing...

Nick’s Run Across America – The Return 2022

Guest article by Nick Ashill. I am honored to give SERVSIG an update of my run across America to raise awareness of Pulmonary Fibrosis. Sadly, the run did not happen in...

Getting to know: Maria Holmlund(-Rytkönen) — Part 1

For our “Getting to know” series, Hugo Guyader interviewed Maria Holmlund. This is the first part of the interview. Maria is a professor of marketing at Hanken School of Economics...

CfP SJME: Mixed reality and machine intelligence in marketing and society

Special Issue of the Spanish Journal of Marketing – ESIC. Mixed reality and machine intelligence in marketing and society Guest Editors: Loureiro S.M.C., Ali F., & Japutra A. Deadline: 1...