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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
guest article by Thorsten Gruber In the current UK economy where services contribute to almost 80% of the UK economy relative to manufacturing, we thought there is a real need...
Dear SERVSIG member: On behalf of the Organizing Committee of SERVSIG2016 I would like wish you a happy holiday season and all the best for 2015! I would also like...
The AMA ServSIG announces a call for special session proposals for the AMA Summer Marketing Educators’ Conference (14 – 16 August 2015) in Chicago, IL. Michael Ahearne (University of Houston)...
Int. J. of Services Technology and Management – Special Issue on: “Measuring Service Performance in the Tourism and Entertainment Industries” Guest Editors: Prof. Frank Pons and Prof. Elissar Toufaily, Kedge...
Below please find the links to films and photos from the International Network Meeting of Service Researchers, September 2014. Anders Gustafsson – Welcome – Purpose of this Network Meeting A Parasuraman...
Dear Forum co-creators, we have received numerous requests to extend the abstract submission deadline and we have decided that the final deadline is postponed to 30 December 2014. Please keep...
Journal of Service Research Special Section on Health Service Research: A Multidisciplinary Perspective JSR-Editor Mary Jo Bitner, Arizona State University, USA Guest Co-Editors Tracey S. Danaher, Monash University, Australia Andrew...
guest article by Rod Brodie I raised this question when in a workshop at the Karlstad at the International Network of Service Researchers Meeting that was focusing setting the agenda...
International Journal of Operations & Production Management Special Issue Call for Papers, due May 31, 2015 Special Issue Purpose Developments in platform technologies have quickly made many services ubiquitous and...
guest article by Anders Gustafsson If we are able to start to collaborate across centers this will have a major impact on the field. Good things always happen when influential open-minded...
We have extended the QUIS14 abstract deadline to December 9th, 2014. If you have any problem with the online submission you can email your abstracts to Miss Vernina Wang, wvernina@ceibs.edu...
Service Dominant Logic, Network & Systems Theory And Service Science: Integrating Three Perspectives For A New Service Agenda Hosted By The University of Naples “Federico II” and The University of...