SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

CfP: Human Side of Service Engineering, Las Vegas

6th International Conference on Applied Human Factors and Ergonomics 2015 26-30 July 2015 Caesars Palace Hotel, Las Vegas, Nevada, USA If there is any one element to the engineering of...

Teaching and Research Associate/Assistant Professor non-tenure track

The Institute for Service Marketing and Tourism is currently inviting applications for a 75% (30 hours/week) Teaching and Research Associate position (gross monthly salary € 1.961,85; 14 times per year)...

Frontiers in Service 2015 (sponsored by SERVSIG) – Call for abstract

The 24th Annual Frontiers in Service Conference will be held July 9-12, 2015 in San José, California, USA, hosted by IBM, Cisco Systems, and San Jose State University. The 2015...

Let’s Talk about Service empowered by SERVSIG

Call for Participation The 2014 “Let’s Talk about Service” Workshop (empowered by AMA SERVSIG.) December 11-12, 2014, Ghent (Belgium) We are delighted to announce that the 3rd Let’s Talk About...

AMA SERVSIG Doctoral Consortium

The Services Special Interest Group (SERVSIG) of the American Marketing Association (AMA) is pleased to announce the 22nd Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, to be...

Services Marketing Cases in Emerging Markets – An Asian Perspective

CALL FOR CASE STUDIES for an edited case book for Springer Co-editors: Sanjit Kumar Roy (The University of Western Australia), Dilip Mutum (The University of Nottingham Malaysia Campus) & Bang...

QUIS14 in Shanghai, China 2015!

The 14th International Research Symposium on Service Excellence in Management, QUIS14, will take place in Shanghai, China, June 18-21, 2015! The call for paper is attached and more information is...

Transformative Services Track at the TCR Conference 2015

The intersection of Transformative Service Research (TSR) and social justice lies at the basis of many issues that need to be brought to the forefront (e.g., coproduction and literacy, vulnerable...

5th annual Karlsruhe Service Summit

  For KSRI’s Service Summit Research Workshop, we invite submissions of theoretical and/or empirical research dealing with one or several of the four workshop’s pillars. In particular, the workshop targets...

SERVSIG’s Best Services Article Award for 2013

The “AMA Best Services Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year (i.e. 2013)....

Center for Service Intelligence (CSI) at Ghent University (Belgium)

Guest post by Bart Larivière Service Intelligence: An Interdisciplinary Team Spirit of Thinking, Learning and Networking Living in a service-dominated world (Vargo and Lusch 2008), JSR-editor Mary Jo Bitner declares, “it’s...

Christopher Lovelock Career Contributions Award Winner 2014

The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the individual whose teaching, research and service have had the greatest long-term impact on...