SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

New Emerging Service Scholar Award by SERVSIG

SERVSIG is proud to announce the installment of the new 2015 SERVSIG Emerging Service Scholar Award sponsored by the digital media lab at UMass Boston.  This award recognizes contributions to...

Call for SERVSIG’s Best Service Article Award 2014

Dear Service Community, I would like to call for proposals for the SERVSIG’s Best Service Article Award 2014 The “AMA Best Services Article Award” is presented annually by SERVSIG to...

Call for SERVSIG Christopher Lovelock Career Contribution Award 2015

I would like to call for proposals for the Christopher Lovelock Career Contribution Award 2015. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to...

Annual Conference On Professional Service Firms, Oxford, UK

Call for Papers Annual Conference On Professional Service Firms, 5-7 JULY 2015, Saïd Business School, Oxford, UK 25 Years since “P2” – Time to take stock and look to the future...

“It is a wonderful time to be a service researcher!”

guest article by Mary Jo Bitner, Editor JSR As the current editor of the Journal of Service Research, it is my privilege to observe first-hand what people are thinking about,...

From Service Quality to Service Theory and Practice

Guest article by Chatura Ranaweera & Marianna Sigala.  As the co-editors of the Journal of Service Theory and Practice (JSTP) [formerly titled, Managing Service Quality (MSQ)], it is our privilege to address the...

Improving well-being through Service Research at CTF

Guest article by Per Skålén.  CTF’s efforts to develop groundbreaking theoretical knowledge has resulted in multidisciplinary research themes: Service Innovation, Service Management, and Service Experience. Based on these themes CTF is...

23rd International Colloquium on Relationship Marketing (ICRM) 2015 in Helsinki

The 2015 Colloquium is being hosted by CERS Centre for Relationship Marketing and Service Management and the Department of Marketing, HANKEN School of Economics 15-17 September 2015 in Helsinki, Finland....

New Deadline 4/7: The 10th Annual Meeting of the Service Management and Science Forum

The deadline for submitting refereed papers and proposals has been extended to April 7, 2015!!! The 10th Annual Meeting of the Service Management and Science Forum June 11-13, 2015 Bentley University...

CfP: The Intersection of Professional Selling and Service

Journal of Personal Selling & Sales Management Special Issue on The Intersection of Professional Selling and Service The Journal of Personal Selling & Sales Management (JPSSM) is pleased to announce...

Wonderful “Let’s Talk about Service”-Workshop in Ghent

guest article by Katrien Verleye and Bart Lariviere On 11-12 December 2014, the Center for Service Intelligence was honored to host the third edition of “Let’s Talk about Service” (LTAS),...

CfP: Service Design and Innovation

Journal of Service Research Special Issue on Service Design and Innovation Developing New Forms of Value Cocreation Through Service Mary Jo Bitner, Arizona State University, USA Lia Patrício, University of Porto, Portugal...