SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

ServSIG calls for special session proposals for 2016 Winter AMA Las Vegas

The SERVSIG announces a call for special session proposals for the AMA Winter Marketing Educators’ Conference (26-28 February 2016) in Las Vegas, NV. Charles Hofacker (Florida State University, U.S.A.) and...

Brand2Global: The Global Marketing Conference in London

Brand2Global: The Global Marketing Conference Sept 30th-Oct 1st 2015, London, UK A Unique Avenue to share ideas with academics and practitioners, build applied research streams, explore consulting assignments, and develop partnerships...

La Londe Service Management conference 2016

Dear Colleague, bonjour ! The 2016 Edition of the LaLonde Service Management conference will take place May 31 – June 3, 2016 in La Londe les Maures on the French...

1st REMAPS Conference in Paris

Call for Paper: 1st Revenue Management & Pricing in Services (REMAPS) Conference 17 – 18 December 2015 Paris, ESSCA Campus The first conference on Revenue Management and Pricing in service sectors (REMAPS)...

CfP JBR: the Role of Language Use in Services

Journal of Business Research Special Issue on the Role of Language Use in Services Guest Editors: Jonas Holmqvist, Yves Van Vaerenbergh and Christian Grönroos The decision to use, or not...

CfP IJEC: Internet of Things

International Journal of Electronic Commerce Call for papers for special issue on Internet of Things Guest editors: Professor Eldon Y. Li, California Polytechnic State University, USA and National Chengchi University, Taiwan, Professor...

CfP JAMS: Service Marketing Strategy

Service Marketing Strategy Journal of the Academy of Marketing Science Call for Papers for a Special Issue on Service Marketing Strategy Edited by Michael Brady, Todd Arnold, and Robert Palmatier...

CfP JBR: Extracting Value from Investments in IT-Led Marketing Change

Special Issue – Journal of Business Research:  Extracting Value from Investments in IT-Led Marketing Change Guest editors: Dr Stan Maklan (Cranfield School of Management – UK) Professor Joe Peppard (European School...

1st joint QUIS/SERVSIG Session on Global Service Research Collaboration

SERVSIG is happy to announce our first official collaboration with QUIS If you attend the QUIS 14 conference in Shanghai, June 18-21, please join us to our 1st joint QUIS/SERVSIG Session...

The Evolution and Future of Marketing

guest article by V Kumar, JM Editor-in-Chief The discipline of marketing has been in continuous evolution over the last few decades. To understand the forces that have stimulated these changes...

The Nepalese Earthquake(s) and the Service Economy

guest article by Mark Rosenbaum By now, the world has seen the devastation of the April 25 earthquake, as well as its related aftershocks and tremors. Interestingly, journalists tend to...

Insights from the JSR Reviewer of the Year

guest article of Seigyoung Auh I have always taken the view that reviewing a manuscript is just as important for the development of our profession as is publishing. One cannot exist...