News

PhD position: Service Management and Marketing, Hanken (Finland)

The Centre for Relationship Marketing and Service Management (CERS) at Hanken School of Economics in Helsinki, Finland maintains one of the largest doctoral training programs worldwide in service management and...

Frontiers 2021 online

[FRONTIERS 2024 hosted by Florida State University – info HERE] Frontiers in Service 2021 “Service in the World of Artificial Intelligence and Digital Technologies” 9-11 July 2021 Hosted by Temple...

Service Innovation Research: The Gain is Worth the Pain

Guest article by Thomas Dotzel and Venkatesh Shankar, winners of the SERVSIG Best Service Article Award. We would like to start by thanking the members of the awards committee and...

SERVSIG Social Event / Dec20

SERVSIG to invite you to their social event of the year. Join us via zoom. Zoom Meeting ID: 86934708624Password: 960020 Theme 1: “Services education 2020: Reflect – Share – Learn”...

CHIMSPAS 2021 in Bielefeld, Germany

International Conference on CHALLENGES IN MANAGING SMART PRODUCTS AND SERVICES (CHIMSPAS) 26-27 August 2021 (on-site or virtually) Institute of Technological Innovation, Market Development and Entrepreneurship (iTIME), Bielefeld University, Germany Submission...

Harrison Pugh is the new SERVSIG Treasurer.

SERVSIG is proud to announce Harrison Pugh as the new Treasurer of the SERVSIG board. Harrison is Assistant Professor of Marketing at the University of North Carolina, Greensboro. We invited Harrison to...

Service Articles in Non-Service-Specific Journals – Nov-Dec 2020

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Articles in Service Journals – Nov 2020

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

AMS/Sheth Foundation Doctoral Competition 2021

AMS Review – Sheth Foundation 2021 Annual Doctoral Competition for Conceptual Articles (ADCCA) Deadline: 17 January 2021 Reward: $600 Call for Proposals: An Overview Calling Marketing PhD students to submit conceptual research proposals for...

PhD position at the Open University, Netherlands

PhD position (Machine Learning & Organizational Behavior) at the Open University, Netherlands Center for Actionable Research, Open University (Heerlen, Netherlands)PhD Position Deadline: 3 January 2021 Open fully-financed PhD position in...

2020 Service Journals’ Impact Factors

The new Web of Science Journal Impact Factor (based on data from 2019) was released by Clarivate Analytics on 29 June 2020. It indicates the new impact factors (2019) for...

Call for nominations for the SERVSIG Best Dissertation Award 2021

We would like to call for nominations for the 2021 SERVSIG Best Dissertation Award (granted by Maastricht University).  Award, Eligibility, and Selection– Candidates must be doctoral students/graduates in service, marketing or a related...