News

SERVSIG 2022 in Glasgow

12th SERVSIG Conference 16-18 June 2022 Glasgow, UK Abstract submission deadline:26 November 2021 SAVE THE DATE! SERVSIG 2022 in Glasgow will be the 12th international conference in the biannual series...

Consumer Financial Well-Being Emerging Scholar Competition

Inaugural Consumer Financial Well-Being (CFWB) Emerging Scholar Competition Fordham University’s Gabelli School of Business Deadline: 30 April 2021 The Gabelli School of Business is proud to host the Consumer Financial...

2021 Winners of OFR Competitions

The Organizational Frontlines Interest Group is pleased to announce the Winners of the 2021 Young Scholar Research Competition (on February 18th, 10.00-11.00am CST) and “Frontlines in Crisis” Research Competition (11.30-12.30pm CST). All are invited...

CfP JSM “Interdisciplinary Research in Services Marketing”

Call for Paper for the Journal of Services Marketing Interdisciplinary Research in Services Marketing Guest Editors: M. Christofi, O. Kvasova & E. Ηadjielias Deadline: 1 December 2021 Domains are broad...

NFS 2021 Naples Forum on Service & Doctoral Workshop

7th Naples Forum on Service: A Service Lens on Changing Business and Society New date: 6-9 Sep 2021 Hosted by the University of Naples “Federico II” and the University of...

CfP SMR: Managing Smart Services and Smart Service Systems

Call for Paper for the Journal of Service Management Research (SMR) Special Issue: Managing Smart Services and Smart Service Systems Guest Editors: N. Bilstein & C. Stummer Deadline: 15 October 2021...

AIRSI2021 “Industry 4.0 in Tourism, Services & Marketing”

AIRSI 2021 Industry 4.0 in Tourism, Services & Marketing12-14 July 2021 University of Zaragoza, Spain Deadline: 10 May 2021 AIRSI2021 is an international conference focused on the application and effects...

Some things I have learned

Guest article by Steve Vargo, Christopher Lovelock Career Contributions Award Recipient 2020. I feel very privileged to be named this year’s recipient of the Christopher Lovelock Career Contributions Award. Even...

JSR Paper Development Workshop

Journal of Service Research Paper Development Workshop hosted by Macquarie Business School 25-26 March 2021 (online) Deadline: 1 March 2021 The editor of the Journal of Service Research (JSR) invites applications for...

CBIM2021 International Conference

Online CBIM2021 International ConferenceCHALLENGES AND OPPORTUNITIES FOR INCREASING TURBULENT TIMES IN BUSINESS MARKETS 22-24 June 2021 Submission deadline: 31 March 2021 The Center for Business and Industrial Marketing has been...

The Feeling Economy

Roland Rust & Ming-Hui Huang are pleased to announce the publication of their new book, The Feeling Economy: How Artificial Intelligence is Creating the Era of Empathy.  It is published by Springer...

Jerome Williams of Rutgers Business School passed away

SERVSIG Community mourns the passing of Jerome Williams, a distinguished marketing professor. Dr. Williams was one of the co-authors of the first TSR article and has written many service-related articles over...