News

CfP JBR: Advancing Service-Dominant Logic

Special Issue of Journal of Business Research Advancing Service-Dominant Logic: Institutions, Service Ecosystems and Emergence Guest Editors: E. Jaakkola, S. Vargo, V. Kaartemo, & J. Siltaloppi Deadline: 30 September 2021...

Service Articles in Non-Service-Specific Journals – Mar 2021

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Articles in Service Journals – Mar 2021

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Call for nominations: Leonard L. Berry Award

The AMA Foundation seeks nominations on this award for an exceptional marketing book; Deadline: 17 May 2021 The Leonard L. Berry Marketing Book Award recognizes books whose innovative ideas have...

Winners of the 2021 BESH Doctoral Research Award

KU Research Institute for Business and Economics in Service of Humanity (BESH) is pleased to announce the winners of the 2nd Annual BESH Doctoral Research Award. The topic of this year’s...

Clinical Assistant Professor in Marketing at Gabelli School of Business (Fordham, NYC)

Gabelli School of Business, Fordham University (New York City, NY) Full-time instructional faculty: Clinical Assistant Professor of Marketing (Non-tenure-track position, starting Fall 2021) Deadline: 17 May 2021 Position Summary The...

2021 Frontiers in Service Doctoral and Early Career Consortium

The incoming Journal of Service Research co-editorial team is pleased to announce that they will be co-chairing the 2021 Frontiers in Service Doctoral and Early Career Consortium. The consortium will take place...

SERVSIG Doc students Survey

We are living in strange times. The pandemic has disrupted our established work and life routines. For the moment most of us are stuck in our own contexts with little...

ANZMAC 2021

ANZMAC 2021 “Something Different” 29 November – 1 December 2021 University of Melbourne Deadline: 12 July 2021 Watch here, Yelena Tsarenko and Nichola Robertson presenting the Services Marketing track of ANZMAC...

SERVSIG Awards Ceremony

Join us for the LIVE streaming of the most anticipated Awards Ceremony of the Service Research Field! More recent updates here: https://www.servsig.org/wordpress/2021/05/servsig-award-show-2021/ Friday, 11 June 2021 8 P.M. Central European...

New JSR Leadership team

Ming-Hui Huang, the Editor-in-Chief-Elect of the Journal of Service Research (JSR), has announced her leadership team for JSR. Werner Kunz (University of Massachusetts Boston) will join the team of JSR as Senior Editor...

Check-in at the Robo-desk – Next Big Thing or the End of the Human Touch?

By Vignesh Yoganathan, Victoria-Sophie Osburg, Werner H. Kunz, and Waldemar Toporowski Robots are today a feature of frontline services in a diverse array of sectors, from hotels to hospitals and...