CfP JoSM: Re-imagining Service for a World Never Imagined
Call for Paper for a Special Issue of the Journal of Service Management, tied to QUIS18. Re-imagining Service for a World Never Imagined Guest Editors: L. Bove, S. Choi, & C....
Call for Paper for a Special Issue of the Journal of Service Management, tied to QUIS18. Re-imagining Service for a World Never Imagined Guest Editors: L. Bove, S. Choi, & C....
Guest article by Dorottya Varga, finalist of the 2022 SERVSIG Best Dissertation Award. The increasingly diverse and complex interactions through various offline and online channels require organizations to carefully manage the key actors at...
Guest article by Kristina Heinonen. It is my absolute honor and privilege to take over from Linda Alkire and join Sertan Kabadayi as the new co-chair of SERVSIG for the...
Guest article by Marah Blaurock and Alexander Henkel. (More about the Let’s Talk about Service LTAS 2022 event here). 1. Can you tell us a bit about how your team of...
Guest article by Alexander Henkel. (Alexander Henkel co-organize Let’s Talk about Service LTAS 2022 event. Read more here). Social robots are increasingly deployed to interact with consumers in the marketplace,...
Call for Papers for a Special Issue of the Journal of Service Research. Smart Service Failure-Recovery Guest Editors: Grégoire Y, Van Vaerenbergh Y, Orsingher C, & Gelbrich K. Deadline: August...
29th Recent Advances in Retailing and Consumer Science Conference 24-27 July 2023 Marriott hotel, Lyon, France Deadline: 1 October 2022 It is our pleasure to send you the call for papers...
Co-creation in Service and Customer Engagement Symposium 2022 27-29 November 2022 Southern Highlands, New South Wales, Australia EOI Deadline: 31 August 2022 Celebrating our Tenth Anniversary CCIS-CE 2022 Main Theme:...
Bi-monthly ZOOM Keynote Series20 September 2022 (3 pm CET) SERVSIG, IRSSM, and EMAC Service Marketing SIG join forces for a new online seminar series. The first speaker is Roland Rust...
Guest article by Tor W. Andreassen. Intelligent technologies will not replace businesses, but businesses that use intelligent technologies will replace those that do not. Intelligent technologies such as artificial intelligence...
Guest article by Matthew Alexander. What a pleasure (and perhaps a little bit of a relief) it was for University of Strathclyde to welcome delegates from around the world for...
2023 Global Marketing Conference Seoul, Republic of Korea 20-23 July 2023 Submission Deadline: 31 January 2023 Conference Homepage: https://2023gmc.imweb.me/ CONFERENCE CO-CHAIRS – Prof. Roland T. Rust, Professor, Department of Marketing,...