On 18-19 January 2016, we were honored to host the 1st Academic-Practitioner Research with Impact Workshop “Customer Experience Management (CEM) and Big Data” which was organized by The Customer Management...
I would like to call for proposals for 2016 SERVSIG Emerging Service Scholar Award granted by the digital media lab at UMass Boston. SERVSIG and the digital media lab @ UMass Boston are...
Dear Service Community, I would like to call for proposals for the SERVSIG’s Best Service Article Award 2015 The “AMA Best Services Article Award” is presented annually by SERVSIG to...
It is our pleasure to invite all PhD students to participate in the 23rd Annual SERVSIG Doctoral Consortium, June 22-23, 2016 preceding the Frontiers in Service Conference hosted at Bergen,...
Are you looking for a challenge? Consider joining the Journal of Services Marketing editorial team as our new associate editor. We are looking specifically for someone with expertise in social...
I would like to call for proposals for the Christopher Lovelock Career Contribution Award 2016. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to...
Special issue call for papers from Journal of Services Marketing Relationship Marketing in Services: Past or Future? Deadline for full paper submission: 31 January 2016 This special issue aims at...
Social media and the resulting tidal wave of available data have changed the ways and methods researchers analyze communities at scale. But the full potential for social scientists (and others)...
guest article by Moshe Davidow, editor of the Journal of Creating Value (Sage). JCV inspires executives and business leaders to generate increased value for customers driving success for the organization and...
guest post by Bart Larivière First, I would like to thank Lisa Brüggen for nominating me. I met Lisa for the first time at the airport when we were traveling to...
Special issue – Journal of Global Scholars of Marketing Science: Bridging Asia and the World (JGSMS) Advancing Tourism and Hospitality Marketing Guest Editors: Saurabh Kumar Dixit, Department of Tourism and Hotel...
OXFORD PSF CONFERENCE 10-12 July, 2016 Saïd Business School, Oxford, UK Professional Service Firms and Globalisation Deadline 14 Feb The theme for the 2016 Oxford PSF conference is globalisation. While...