Special Issue Service Science Service-Dominant Logic: Institutions, Service Ecosystems, and Technology Deadline: Jan 10th, 2017 Coeditors: Irene CL Ng, WMG, University of Warwick Stephen L. Vargo, Shidler College of Business,...
Special Issue Journal of Services Marketing Customer Engagement in Service Innovation: Theoretical and Empirical Advancements Deadline for full paper submission: 31 January 2017 Literature addressing customer/consumer engagement has emerged rapidly...
Special Issue Information Systems Journal Smart Service Systems: An Interdisciplinary Perspective Deadline: May 15th, 2017 Special Issue Editors: Daniel Beverungen, University of Paderborn Christoph F. Breidbach, University of Melbourne Jens Poeppelbuss,...
Special Issue Journal of Retailing & Consumer Services Retailing and Consumer Services in Emerging Markets Deadline: 1 Apr 2017 Guest Editors: Professor Aron O’Cass, The University of Tasmania Dr Jamie...
Special Issue Journal of Product Innovation Management: “Contemporary Issues and Critical Challenges on Innovation in Services” Guest Editors: Aron O’Cass, The University of Tasmania Martin Wetzels, Maastricht University Submission due...
guest article by Michelle Andrews, Finalist of the SERVSIG Best Dissertation Award 2016 (granted by Maastricht U) Have you ever wondered why some people look at their phones in elevators?...
guest article by Kristina Heinonen Recently, while reading fellow researchers’ observations on the state of service research, I was led to reflect on how far the field has come. Cristiana...
guest article by the committee of the SERVSIG Emerging Service Scholar 2016 (granted by dml @ UMass Boston) Customers get confused when they have too much choice?! How glad that...
Do the models and findings from our research also hold in emerging countries? And in how far can service research help to address the challenges of complex service systems and...
The Service Research Center, CTF in Karlstad had once again the great honor to host a network meeting for service researchers around the globe. It was an eventful two days...
CALL FOR PAPERS Special Edition – Service Value Creation Journal of Creating Value November 15th 2016 The primary objective of the Journal of Creating Value (jcv.sagepub.com ) is to publish...
Call for Papers Industrial Marketing Management Special issue on Critical issues in Industrial and Business to Business Services Deadline: 28 February, 2017 The industrial and Business to Business, sometimes seen...