SERVSIG is a global & open community

We strive to be open to new people, new ideas, global contributions, interdisciplinary contributions, practitioner contributions, and to new ways of doing things. SERVSIG hosts its own international conference and co-sponsors various research events worldwide.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

Latest News

Contrarianism and Service Research

guest article by Roger Betancourt I am attracted to differences that entail novelty and I am somewhat skeptical of established orthodoxies or norms supported by appeals to authority of one kind...

Getting to Know Ruth Bolton

Interview was executed by Matt Weingarden, AMA Ruth Bolton is Professor of Marketing at the W.P. Carey School of Business, Arizona State University. She is a past Executive Director of the Marketing Science...

Call for nominations for the SERVSIG Best Dissertation Award 2018

We would like to call for nominations for The 2018 SERVSIG Best Dissertation Award (granted by Maastricht University). Former winners can be seen here.  The Department of Marketing & Supply Chain...

SERVSIG 2018 in Paris

SERVSIG 2018  Opportunities for Services in a Challenging World 14-16 June, 2018 IÉSEG School of Management Paris-La Défense Campus, France New Deadline for Abstract Submissions: November 30, 2017 The 10th SERVSIG conference...

Transformative Service at the IVBEC Conference in NY

Call for Papers on Transformative Service 25th Annual International Vincentian Business Ethics Conference 25th-27th October 2018 in New York City St. John’s University.   Deadline: April 1, 2018 The 25th Annual International...

ICIS 2018 Service Science Track

ICIS 2018 San Francisco, CA December 13-16, 2018 Deadline: 3 May 2018 (11.59pm SFO time) Service Science Track Track Chairs: Barbara Pernici, Politecnico di Milano Tuure Tuunanen, University of Jyväskylä J Leon...

How to…. structure your article – part 2

This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. Ways of Organizing a Paper One of the...

Call for Abstracts at CADE 2018 in Venice

Competitive Advantage in the Digital Economy CADE 2018 Smart Service Systems, Personal Data and Digital Transformation 18th- 20th June 2018, Venice, Italy Abstracts Submission Deadline: March 9, 2018 Returning for its fifth...

CFP SIJ: Political Branding in Turbulent Times

Special issue call for papers from The Service Industries Journal “Political Branding in Turbulent Times” Guest Editor: Prof. George Panigyrakis Extended Abstract Submission Deadline: Jan. 15, 2018 Full Paper Submission Deadline:...

Articles in Service Journals – November 2017

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

SERVSIG-Gabelli School of Business Travel Scholarship Program

Goal: The SERVSIG-Gabelli School of Business Travel Scholarship Program aims to provide financial support to a PhD student/junior faculty member from a developing country in Asia, Africa, or South America...

New Professor Position at the QUT Business School

Would you like to work at Queensland University of Technology (QUT)? QUT has just advertised for a Professor in Marketing and would love to get a services marketer or social marketer....

Call for AE Journal of Hospitality and Tourism Management

The Executive Committee of the Council for Australasian Tourism and Hospitality Education (CAUTHE) is seeking an Associate Editor for its official journal, the Journal of Hospitality and Tourism Management (JHTM),...

Service Articles in Non-Service-Specific Journals – November 2017

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...

Service Articles in Non-Service-Specific Journals – October 2017

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...