SERVSIG is a global & open community

We strive to be open to new people, new ideas, global contributions, interdisciplinary contributions, practitioner contributions, and to new ways of doing things. SERVSIG hosts its own international conference and co-sponsors various research events worldwide.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

Latest News

Frontiers 2018 in Austin, Texas

Save the Date!!! Frontiers in Service Conference, September 6-9, 2018, in Austin, Texas Submission Deadline: The submission deadline is February 1, 2018. In 2018, the 27th Annual Frontiers in Service Conference,...

La Londe Service Conference 2018

Dear colleague, The deadline for the 15th La Londe service conference is approaching. The 15th edition of the La Londe Service Conference will take place from June 10 to June...

My academic role model: Jaqueline Pels

Guest article by Jaqueline Pels Four colleagues were, at different stages, my role models: Hans Thorelli, Jag Sheth, Evert Gummesson and Rod Brodie. They all share four characteristics: the will to...

VK explains: How do you start business research collaborations?

A new episode of our new video series “VK explains”. Today, VK explains: How do you start business research collaborations?

Call for Papers on Services Operations in Emerging Markets

Call for Papers on Special Issue: Services Operations in Emerging Markets Deadline: May 31, 2018 Given the increasing share of services in emerging markets like India, China, Brazil, South Africa...

Three Full PhD scholarships in Edinburgh, UK

The Department of Business Management is offering up to three PhD scholarships to start in the academic year 2018-19.  The term of the scholarships is three years. Successful candidates will...

CfP JBR: Unconventional Luxury

Special Issue of the Journal of Business Research Unconventional Luxury editors:  Sylvia von Wallpach, Copenhagen Business School Thyra Uth Thomsen, Copenhagen Business Andrea Hemetsberger, University of Innsbruck, School of Management, Jonas Holmqvist, KEDGE Business...

Visiting Research Scholar at the University of South Australia

The Centre for Tourism & Leisure Management (CTLM) has built a great network with the SA tourism economy and it has created the following visiting Research Scheme to allow international...

Global Business Research Symposium in Rom

CALL FOR PAPERS The Future of Business: Technology, Innovation and Regulation in markets across the globe. 13th Annual Conference St. John’s University Via Marcantonio Colonna, 21A, 00192, Rome, Italy June 13-15,...

CfP JRCS: Retailing and Consumer Services at a Tipping Point

Special issue of Journal of Retailing and Consumer Services. Retailing and Consumer Services at a Tipping Point: Developing New Conceptual Frameworks, Theories, and Measures to Understand Emerging Retailing and Service Practices...

CfP JHTI: Service Failures And Recovery In Hospitality And Tourism

Special Issue of the Journal Of Hospitality And Tourism Insights Service Failures And Recovery In Hospitality And Tourism Guest Editors Erdogan Koc, Bandirma Onyedi Eylul University, Balikesir, Turkey. ekoc@bandirma.edu.tr Karin...

CFP JCV: Role of Technology and AI on Value Creation/Destruction

Special Issue of the Journal of Creating Value Role of Technology and AI on Value Creation/Destruction Deadline: 1st April 2018 Guest Editors: Cristina Mele, Doug McDavid The spread of smartphones, tablets, and...

Service Articles in Non-Service-Specific Journals – December 2017

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – December 2017

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...