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8Apr

Two positions in International Marketing or Digital Marketing at IESEG

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Marketing and Sales Department
IÉSEG School of Management
Lille or Paris (France)

Assistant / Associate / Full Professor in INTERNATIONAL MARKETING
Applications Deadline: 30 April 2022
Assistant / Associate / Full Professor in DIGITAL MARKETING
Applications Deadline: 20 April 2022

Applications open for (ideally) a Full-time permanent positions either starting September 2022 or January 2023.

Marketing and Sales Department at IÉSEG

IÉSEG promotes cross-disciplinary research and maintains an excellent network with overseas institutions for collaborative work. Over the last few years, faculty members have been successful in publishing their research papers in top-tier refereed international journals. New hires in the department appreciate the support for teaching, research and relocation as they join as well as the warm and dynamic spirit in the team, which allow them to develop their skills.

The department consists of about 40 full-time academics in the areas of Relational Marketing, Digital Marketing, Consumer Behavior or International Marketing.

INTERNATIONAL MARKETING POSITION

From applicants, we expect evidence of strong research skills and relevant experience. 

We are looking for candidates whose research expertise and interests are related to International Marketing and more specifically in one or several of the following topics: global marketing; cross cultural marketing; marketing in emerging markets; global branding, etc. In addition, we value interest in and knowledge of sustainability-related topics including ethical and green/sustainable marketing and branding practices. 

APPLICATION DEADLINE: April 30th, 2022.

Full description and application procedure: here.

DIGITAL MARKETING POSITION

From applicants, we expect evidence of strong research skills and relevant experience. The candidate should have obtained a PhD in Marketing, Communication Sciences or Information Systems from a reputable educational institution. 

We are looking for candidates whose research focuses on digital marketing and quantitative methods. The candidate has an interest and expertise in fields related to Digital Marketing such as digital marketing strategy, SEM/SEO/SEA, social media analytics, influencer marketing, marketing automation or digital technologies in marketing (e.g., Internet of Things, Artificial Intelligence, Big Data). 

Hands-on experience with online advertising tools (e.g., Facebook Ads), web analytics tools (e.g., Google Analytics) or website design (e.g., HTML, CSS) is a plus.

The candidate should show evidence of track record in publishing in top tier international journals (on the CV: each publication should be listed with information on the journal impact factor + ranking in the CNRS list). The candidate should also include papers in Revise and Resubmit status (mentioning the journal, the exact round, whether it is Minor or Major revision, and when the manuscript is to be re-submitted). 

APPLICATION DEADLINE: April 20th, 2022.

Full description and application procedure: here.

18Nov

AMS/Sheth Foundation Doctoral Competition 2020

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AMS Review – Sheth Foundation

2020 Annual Doctoral Competition for Conceptual Articles (ADCCA)

Submit by January 19, 2020

Call for Proposals: An Overview

Calling Marketing PhD students to submit conceptual research proposals for recognition and a $600 award.

Doctoral course and dissertation research involve significant conceptual work (e.g., literature review, conceptual model) that often goes unpublished. Entering this competition is one way to receive feedback and advance conceptual development towards successful publication.

AMS Review and the Sheth Foundation invite Ph.D. students to submit a 5-page (double-spaced) conceptual proposal for consideration in this annual competition.

The conceptual proposal is defined broadly to be summarized in a 5-page document containing the following elements:
— Literature Review
— Conceptual Framework/Model
— Illustrative Propositions (if applicable)
— Contribution

Submit by Sunday, January 19, 2020 for consideration if you meet the following two eligibility criteria:
– Currently enrolled Ph.D. student in Marketing, OR
– Completed Ph.D. degree in Marketing during 2019
(Note: Cover letter must provide relevant information to verify eligibility.)

Submission instructions:
– Visit AMS Review website.
– On this page, visit the section “For Authors and Editors” on the right side and click the call for papers: “CfP: Sheth Foundation Annual Doctoral Competition”.
– For assistance, email Laurie Marshall (AMSReview@mays.tamu.edu)

2020 Co-Chairs:
– Jodie Conduit, University of Adelaide, Australia
– Michael Kleinaltenkamp, Freie Universität Berlin, Germany
– Stephen L. Vargo, University of Hawaii at Manoa, USA

 

2020 Annual Doctoral Competition for Conceptual Articles (ADCCA)
Additional details

Objectives

Following the success of the 2019 competition, the AMS Review-Sheth Foundation are pleased to invite submissions (co-)authored by current and recently graduated PhD students for the 2020 competition for conceptual articles (see below for eligibility details).

The competition has three objectives:
– Encourage doctoral students to identify and publish impactful conceptual ideas in their research.
– Help doctoral students connect with leading marketing scholars, and obtain feedback to enhance their conceptual contribution.
– Advance theory development in the marketing discipline.

Competition Format & Process

Eligibility
PhD students currently enrolled in a marketing doctoral program, or those who have graduated in 2018, are eligible for the competition. PhD students can submit their papers as sole authors or coauthors (as long as they are first authors). Cover letter must provide relevant information to verify eligibility.

Submission Deadline and Instructions:
Submission deadline: January 19, 2019 (earlier submissions are encouraged). Submission instructions and additional details are available on AMS Review’s website.

On this page, please visit the section “For Authors and Editors” on the right side and click the call for papers: “CfP:  Sheth Foundation Annual Doctoral Competition”. If you need assistance, please email Laurie Marshall, AMS Review’s Managing Editor (AMSReview@mays.tamu.edu).

Submission Format & Evaluation Process

Applicants will submit proposals not exceeding five (5) pages in length (excluding the title page, abstract, figures, tables and references) and formatted using double-spaced text and 12-point font. Figures and tables should be appended after the main text (and before the references). References should follow AMSR guidelines. The scope of conceptual work that is appropriate for the competition is available in AMSR’s position statement: http://www.springer.com/business+%26+management/journal/13162

The proposals will be reviewed by a set of reviewers selected by the competition’s co-chairs. Based on these reviews, up to 12 proposals may be invited for further development into full articles for publication consideration by AMSR. From among these, lead authors of up to 6 proposals may be selected to receive a $600 award each, and invited to present their work at the 2020 AMS Annual Conference (May 20-22, 2020, Coral Gables). The objective is for the presenters to receive feedback from a panel of leading marketing scholars. The presentations will also provide a number of learning and networking opportunities for scholars interested in conceptual work. If needed, the conference co-chairs will adapt the evaluation process in order to avoid potential conflicts of interest.

Updated Timeline

Deadline for submission of 5-page proposals focusing on conceptual contribution (see submission instructions above) January 19, 2020

(earlier submissions are encouraged)
Selection of up to 12 proposals

 

 March 15, 2020
Presentations at the AMS Annual Conference—up to 6 proposals will be invited

 

 May 20-22, 2020
(Coral Gables, Florida)
Deadline for submission of full papers on AMSR’s online submission system. November 2, 2020 (papers will be processed as they are received)
Publication of selected articles in AMS Review

 

 2021-2022


Additional Information

For questions about the competition, please email the competition co-chairs at:  AMSReview@mays.tamu.edu. Laurie Marshall, Managing Editor of AMS Review, can also provide assistance regarding submission-related questions.  She can be reached at the same email address. For information about AMS Review, please see here.

12Nov

Tenure Track Position in Marketing at KU Leuven (Belgium)

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Research Centre for Marketing, Faculty of Economics and Business, Katholieke Universiteit Leuven (Leuven, Belgium)

Tenure Track Position in Marketing

Deadline: 15 Nov 2019

Research
You are an ambitious, internationally oriented researcher in the domain of marketing. You strive for excellence in research and as such will contribute to the reputation of the Faculty of Economics and Business and the further development of the research agenda of the Department of Marketing across the three campuses (Antwerp, Brussels, Leuven). Your contribution will involve publishing in top-tier journals, acquiring research funding for fundamental research, enlarging the number of international collaborations, and supervising PhD dissertations, among others. You have an outspoken interest in fundamental scientific research and also perceive opportunities for valorization of research findings and applied research.

Education
The successful candidate will teach courses in the domain of Marketing at bachelor and/or master level, initially at the campus of Antwerp and/or Leuven. Courses will be allocated depending on the specific needs of the department and your expertise. We expect that teaching satisfies the university standards in terms of level, orientation and academic content. You also contribute to the continuous development of the educational programs of the department. You supervise bachelor and master theses and act as promotor for PhD students. Tenure track candidates start with limited teaching duties.

You use teaching methods in line with the KU Leuven approach of research-based education with an emphasis on activating students (see here). You take advantage of the opportunities offered by the faculty and the university to develop your teaching skills. You contribute to the educational philosophy of the university, and you show commitment to uphold the high standards of its programs.

Service
You show a willingness to take up internal service duties and you put teaching and research activities at the service of society and aim to contribute to the broader social debate. Tenure track candidates start with limited service duties.

Profile
The qualified candidate has a PhD in Economics or Business with an emphasis on Marketing or a PhD in a related domain with evidence of expertise in this field of research.

You have excellent research potential. The quality of your research is demonstrated by the quality of your PhD dissertation, promising research projects and papers, publications in top-tier peer-reviewed journals and/or international research experience. Junior applicants are expected to show research excellence through a pipeline of promising research projects, papers and academic references. Experience in writing grant proposals and a strong international network are recommended.

You can show evidence of strong didactical skills and preferably have teaching experience in the field of marketing. You have a strong interest in academic teaching in the marketing domain. Research-based teaching experience is an asset. You are communicative, have organizational talent and you are a team player.

Proficiency in English is required. The official administrative language used at KU Leuven is Dutch. If you do not speak Dutch (or do not speak it well) at the start of employment, you can follow language training provided by KU Leuven to enable you to take part in administrative meetings. Before teaching courses in Dutch, you will be given the opportunity to learn Dutch to the required standard.

Offer
The vacancy is open to both junior and senior researchers and includes initial teaching duties at the campus Antwerp and/or Leuven. PhD students in the final phase of their studies may also apply. The successful candidate for the position will be hired in the rank of Assistant Professor, Associate Professor or (Full) Professor depending on qualifications and academic experience. Junior researchers will be appointed as assistant professor in tenure track for a period of 5 years, which in case of a positive evaluation is followed by an appointment as a tenured associate professor.

The Department of Marketing can build on a well-developed research infrastructure, a strong international research network, connections to business, a steady supply of talented PhD-students, and a supportive work environment. The Department of Marketing consists of researchers working at the three main campuses of the FEB (Antwerp, Brussels, Leuven). You will join a dynamic and internationally oriented research environment (more information). This full-time position initially requires a clear commitment to the study programs offered on the Antwerp and Leuven campus of the FEB.

The Faculty of Economics and Business has systematically been ranked highly by several independent accreditation committees regarding the quality of its research and teaching programs. The FEB has acquired the renowned EQUIS accreditation and benefits from an extensive national and international network, both in academia and in the business world.

KU Leuven is well set to welcome foreign professors and their family and provides practical support with regard to immigration & administration, housing, childcare, learning Dutch, and partner career coaching, among others. To facilitate scientific onboarding and accelerate research in the first phase a starting grant of 100 000 euro is offered to new professors without substantial other funding, appointed for at least 50%.

The KU Leuven pursues a policy of equal opportunity and diversity and explicitly encourages underrepresented groups at the university to apply (more information).

Interested?
For more information please contact prof. dr. Kathleen Cleeren, chair of the search committee (tel.: +32 3 201 18 38, mail: kathleen.cleeren@kuleuven.be), prof. dr. Yves Van Vaerenbergh, chair of the Department of Marketing (tel.: +32 2 300 22 12, mail: yves.vanvaerenbergh@kuleuven.be), or prof. dr. Wilfried Lemahieu, dean of the Faculty of Economics and Business, (tel.: +32 16 32 68 70, mail: wilfried.lemahieu@kuleuven.be).

Candidates should enclose teaching evaluations (if available), a teaching statement (max. 1 page) explaining their didactic approach, and a research statement (max. 2 pages) describing research objectives and how their research contributes to the research program of the Department. External Reference letters (required for junior applicants) can be sent directly to evi.fosse@kuleuven.be.

For problems with online applying, please contact solliciteren@kuleuven.be.
You can apply for this job no later than November 15, 2019 via the online application tool
KU Leuven seeks to foster an environment where all talents can flourish, regardless of gender, age, cultural background, nationality or impairments. If you have any questions relating to accessibility or support, please contact us at diversiteit.HR@kuleuven.be.

More information (Job posting) here.

18Sep

Reaching for the Stars: Consumers’ Interpretations of Online Rating Distributions

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Guest article by Sarah Köcher, finalist of the 2019 SERVSIG Best Dissertation Award.

Over the past two decades, rapid advances in technology and the omnipresence of the Internet have led to a fundamental change in our shopping behavior. While purchase behavior in traditional bricks-and-mortar stores is constricted by, for instance, limited retail spaces and finite opening hours, the Internet enables customers to shop anything, anytime, and anywhere. Moreover, while in the past, consumers were reliant on the quality of sales people’s advice or recommendations from their friends, they can now share their experiences and opinions about products, services, companies, and brands on a variety of websites with anyone. As a consequence, customers can easily access numerous online reviews at the click of a mouse. For example, TripAdvisor’s website offers more than 600 million reviews covering about 7.5 million accommodations, airlines, attractions, and restaurants, to 455 million unique users each month (TripAdvisor 2018).

As a young researcher and as someone who loves to shop online, several questions came to my mind as a customer; questions I wanted to answer as an academic. An abundance of research has shown that consumers’ inferences from online ratings are determined by average ratings (e.g., Chevalier and Mayzlin 2006; Dellarocas, Zhang, and Awad 2007; Godes and Mayzlin 2004), the number of ratings (e.g., Liu 2006; Moe and Trusov 2011; Zhu and Zhang 2010), as well as the dispersion in rating scores (e.g., He and Bond 2015; Sun 2012). Adding to this stream of literature, my studies demonstrate a tendency to use the mode – i.e., the most frequent rating a product has received – as a heuristic basis when drawing inferences from online rating distributions in such a way that product evaluations inferred from rating distributions with an equal average, standard deviation, and number of ratings systematically vary by the location of the mode. Thus, my work contributes to extant literature studying the impacts of product and service ratings in online shopping behavior. To collect the data for my studies I employed a variety of methods, ranging from experimental consumer studies, over an eye-tracking study, to secondary data from online platforms making it even more fun to conduct the research.

Furthermore, one of the key factors responsible for the enormous popularity of online reviews is that they are deemed highly credible and trustworthy (e.g., de Langhe, Fernbach, and Lichtenstein 2016; Jiménez and Mendoza 2013; Sen and Lerman 2007); despite the fact that they mostly stem from unknown strangers. Given that consumers heavily rely on online ratings – and honestly, this has been true for me as well – I was curious to learn whether such ratings can actually reflect the true quality of a product or a service: Surprisingly, I found that they do much less than one would expect.

As an academic, you always aim at publishing your research in high-quality journals. Thus, I was very delighted that one of my doctoral dissertation papers[1] was already published while finishing my PhD. Additionally, I found it rewarding to see that also the public was interested in my work and that it was also relevant to people outside academia in particular with respect to consumer protection. I felt honored that the media[2] reported about my doctoral work in (online) newspapers and that I was invited to talk about our research in TV and radio shows[3]. Finally, one of the best things was to have the opportunity to present my work around the world, to meet inspiring scholars and to start new projects aside from my doctoral research. I am very thankful for all the support I have received from my supervisors, colleagues, friends, and family and am very excited to continue my journey as an academic. I believe the most important thing – not only in academic life – is to be curious and passionate about what you do and to make an impact on people’s lives. This is why in particular service research caught my attention and I am grateful to be able to work in this fascinating field of research.

Dr. Sarah Köcher
Postdoctoral Researcher at the Department of Marketing, TU Dortmund University, Germany

Notes:

[1] Köcher, Sarah and Sören Köcher (2018), “Should We Reach for the Stars? Examining the Convergence between Online Product Ratings and Objective Product Quality and Their Impacts on Sales Performance,” Journal of Marketing Behavior, 3 (2), 167-183.

[1] e.g.: https://www.stern.de/wirtschaft/news/amazon-bewertungen-widersprechen-haeufig-den-noten-der-stiftung-warentest-8530868.html,

https://www.test.de/Kundenbewertungen-vs-Testurteile-Wie-aussagekraeftig-sind-Amazons-Sterne-5440904-0/

[1] e.g.: https://www.ardmediathek.de/rbb/player/Y3JpZDovL3JiYi1vbmxpbmUuZGUvc3VwZXJtYXJrdC8yMDE5LTA1LTEzVDIwOjE1OjAwX2FmNDYxMzMyLTk4YzctNDQxMi04OGIwLTJiNWMzMzI2NzllMi9iZXdlcnR1bmdlbi1pbS1pbnRlcm5ldC1zdGVybmUtZmFrZS1zdGlmdHVuZy13YXJlbnRlc3QtdmVyZ2xlaWNoc3BvcnRhbGU/

Photo: Image by Gerd Altmann from Pixabay

References:

Chevalier, Judith A., and Dina Mayzlin (2006), “The Effect of Word of Mouth on Sales: Online Book Reviews,” Journal of Marketing Research, 43 (August), 345–359.

De Langhe, Bart, Philip M. Fernbach, and Donald R. Lichtenstein (2016), “Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings,” Journal of Consumer Research, 42 (April), 817–833.

Dellarocas, Chrysanthos, Xiaoquan M. Zhang, and Neveen Awad (2007), “Exploring the Value of Online Product Reviews in Forecasting Sales: The Case of Motion Pictures,” Journal of Interactive Marketing, 21 (Fall), 23–45.

Godes, David, and Dana Mayzlin (2004), “Using Online Conversations to Study Word-of-Mouth Communication,” Marketing Science, 23 (November), 545–560.

He, Stephen X., and Samuel D. Bond (2015), “Why is the Crowd Divided? Attribution for Dispersion in Online Word of Mouth,” Journal of Consumer Research, 41 (April), 1509–1527.

Jiménez, Fernando R., and Norma A. Mendoza (2013), “Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products,” Journal of Interactive Marketing, 27 (August), 226–235.

Liu, Yong (2006), “Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue,” Journal of Marketing, 70 (July), 74–89.

Moe, Wendy W., and Michael Trusov (2011), “The Value of Social Dynamics in Online Product Ratings Forums,” Journal of Marketing Research, 48 (June), 444–456.

Sen, Shahana, and Dawn Lerman (2007), “Why Are You Telling Me This? An Examination into Negative Consumer Reviews on the Web,” Journal of Interactive Marketing, 21 (Fall), 76–94.

Sun, Monic (2012), “How Does the Variance of Product Ratings Matter?” Management Science, 58 (April), 696–707.

TripAdvisor (2018), “About TripAdvisor” (accessed April 17, 2018), [available at https://tripadvisor.mediaroom.com/US-about-us].

Zhu, Feng, and Xiaoquan Zhang (2010), “Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics,” Journal of Marketing, 74 (March), 133–148.

Doctoral dissertation:

Köcher, Sarah (2018), Reaching for the Stars: Consumers’ Interpretations of Online Rating Distributions and their Validity as an Indicator of Product Quality (http://dx.doi.org/10.17877/DE290R-19111)

22Aug

Job opportunities (Marketing) at Macquarie Business School

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Macquarie Business School (Sidney, Australia)

Associate Lecturer/Lecturer/Senior Lecturer in Marketing
Associate Professor/Professor of Marketing

Deadline: 30 September 2019

The Department of Marketing in the Macquarie Business School has a vision to become a leading evidence-based Department of Marketing. The Department is building a reputation for leading-edge research and innovative courses and teaching. In support of this vision and to further build our reputation the Department is seeking highly qualified academics from Level B to Level E in Marketing.

We are currently seeking qualified academics with scholarly expertise in:
• Market-Based Strategy
• Brand Management
• Innovation and Entrepreneurship
• Marketing Supply Chains
• Business-to-Business Marketing
• Sales Management
• Organisational Frontline Research – Customer and Frontline Employee Experience

Successful applicants will be expected to make a strong contribution to research, teaching in both undergraduate and postgraduate, and support the efforts of the Department to enhance its reputation to external audiences. You will be expected to produce high quality research, publish in top tier journals (Australian Business Deans Council journal ranking A* and A) and actively contribute to undergraduate and postgraduate teaching in the Department. You will have a strong work ethic, a practical approach, and be passionate about the quality of your work. Successful applicants will join a dynamic team of academics who publish in top international journals, engage deeply within the marketing community and hold external competitive grants. The Department and Business School provides an excellent work environment.

To be considered for this position, please apply online by submitting the following documents:
– A statement addressing the relevant selection criteria below;
– A current curriculum vitae (CV);
– Other documents, if required.

Applications and more information can be found here.

For specific role enquiries please contact Professor Aron O’Cass (aron.ocass@mq.edu.au), Head of Department.

22Aug

AMS World Marketing Congress 2020

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 23rd World Marketing Congress (WMC) Conference 2020
University of Queensland (Brisbane, Australia)
14-17 July, 2020

[Edit: The 23rd World Marketing Congress, was rescheduled for July 13-16, 2021. Early-bird registration deadline is May 27, 2021.]

Submission deadline: 22 October 2019

The Academy of Marketing Science (AMS)’s WMC 2020 will be held from Tuesday 14 to Friday 17 July 2020 at the St Lucia Campus of the University of Queensland (i.e. a few days after the SERVSIG conference, also in Brisbane). The AMS WMC 2020 co-chairs are Jay Weerawardena and Alastair Tombs, and there are two research tracks for service. This year’s theme is ‘Discovery with Social Impact’.

Submissions (EasyChair) of extended abstracts, full papers, special sessions will close on 22nd October 2019.

CALL FOR PAPER

As Drucker said, the only two value-added functions in business are marketing and innovation. Today marketers are challenged to add value in an environment characterized as filled with problems arising from climate change, global natural resource management, fractionized political and economic viewpoints, and changes in the social landscape, both within and across national borders. These “sands” continue to shift from the past into our current world and marketing innovations more and more are leveraged by the rising influence of artificial intelligence, virtual reality, mechanamorphics, a proliferation of data, changing economic power concentration, and a myriad of other factors. Notably, Queensland, the host state of the 2020 Academy of Marketing Science World Marketing Congress and home to the Great Barrier Reef and oldest and most bio-diverse rainforest in the world, is no stranger to environmental threats.
In the complex context of today’s world, as in the past, marketers continue to seek to discover new ways of creating value-adding exchanges. Tools such as marketing analytics point toward innovative ways to replace or assist marketing decision-making. However, marketing efforts should continue to be guided by such values as equity, transparency, authenticity, and empathy. At a collective and organisational level, marketers should strive to continue to offer value in a socially-responsible way to society and the consumers within.
Accordingly, the AMS WMC 2020 provides a platform and collegial atmosphere for marketing scholars as they continue to consider their work through the lens of ‘responsible’ or ‘enlightened marketing’, which takes into consideration the disciplines potential societal and environmental effects and contributions in theory and practice. This will include the presentation of possible new theory discoveries and findings that could lead to more efficient and impactful responses by marketers to the current multi-faceted global challenge array. Gatherings such as this help to assure that the future of marketing and the communities it so closely impacts will be bright and continue as a true value-added function to business.

THERE ARE TWO SERVICE RESEARCH TRACKS:
– Service marketing and customer experience — track co-chairs: Dahlia El-Manstrly (University of Edinburgh) and Usha Pappu (University of Queensland, Australia).
– Technology infused services (AI, robotics, VR, AR, Apps) track co-chairs: Nicole Hartely (University of Queensland, Australia) and Alex Henkel (Open Universiteit Nederland, The Netherlands).

  • Full paper submissions should not exceed 12 single-spaced pages or 7,000 words in total (including all exhibits and references) whichever is less. Text to be Times New Roman 12 pt. font, 1 inch margins, see the AMS website’s “help” tab for detailed formatting information.
  • Structured abstracts submissions should not exceed 4 single-spaced pages (following the guidelines from the AMS website). Structured abstract’s accepted for presentation are published as one-page abstract in the Proceedings.
  • Special session/panel proposals should contain a 50-word bio of each speaker, a one-page description of the session, and a one-page description of each presentation. If the special session contains individual presentations, each with its own unique “talk” title, then each presentation should be entered into the system separately with a unique identifier in the title tying it back to the special session. Please contact the special session submission co-chair prior to uploading a proposal submission. Special session/panel proposals will be reviewed, and those rated as highest quality and most in keeping with the conference theme will be accepted for presentation. The program team welcomes all ideas for presentations, workshops, or other sessions that may be of interest to the AMS Fellows. Please contact the appropriate track chairs with your ideas.

KEY DATES
* Conference Paper Submissions close – 22 October 2019
* Special session proposals close – 22 October 2019
* Authors and Proposed session chairs notified – 2 December 2019
* Conference Registrations open – 28 February 2020
* Draft Conference program released – 28 February 2020
* Registrations close (Early bird registration) – 15 May 2020
* Registrations close (Regular registration) – 1 July 2020
* Final Conference Program released – 1 July 2020

More information on the conference website.
Photo credit: Tourism Queensland.

5Aug

Conference on Creating Value in Kobe: AI and Society

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International Conference on Creating Value for the Future of AI and Society

October 15-17

Kobe University, Japan

The International Conference on Creating Value for the Future of AI and Society at Kobe, Japan (from Oct 15 to Oct 17, 2019), focuses on Value creation and Value destruction in the age of Artificial Intelligence, in particular, on Productive Collaboration between AI and Humans.

We, who took part in 1st Global Conference on Creating Value from Japan plan to hold this international conference on this important subject to all of us, our future and our lives. This conference will include people from leading ICT companies from around the world, and academic and government thinkers.

We expect the participants of this conference who are interested in analyzing and resolving the impact of AI technology on our society. For example, presentations on the following topics would be welcome.

• Research of developments in the area of value creation through AI technology

• Research of value destruction through AI technology, and how value destruction focus can help us create better value

• Research of value “recuperation” by exploring productive collaboration between AI and humans

• Practitioner papers on how technology can create better businesses that can focus on society

Register

Original papers are welcome under the following tracks and other allied fields in value creation for the future of AI and society.

– Creating value for yourself, business and society

– Creating value through social innovation and social entrepreneurship

– Creating value through transformative services

– Creating value in the age of disruptions

– Value creation in the sharing economy

– Value creation for employees in the age of artificial intelligence and machine learning

– Value creation and leadership

– Value creation and organization

– Measuring value creation and developing value creation related analytics

– Creating value through the use of big data

– Values as a belief, attitude and perspective

– Values and the relationship with (organizational) culture(s)

– Value destruction and dark side of value creation

– Challenges and opportunities of creating value at the Bottom of the Pyramid

– Sustainable and responsible management and value creation

– Corporate Social Responsibility and value creation

– Interested participants should submit an extended abstract about their research and ideas not exceeding 750 words(excluding references, tables and figures).

– The abstract should outline the importance and relevance of the topic, its potential contributions, research question(s), conceptual framework, and methodology and findings if applicable, discussion, and conclusion.

– Submissions using both quantitative and qualitative methodologies and different approaches including practitioner cases are encouraged.

– Each abstract should have four to five keywords.

– All abstracts must be in English, double-spaced Microsoft Word documents using Times New Roman 12-point font.

– Referencing should follow Harvard formatting.

– At least one author from each paper must register and be present at the conference to present their paper.

– Abstracts should be submitted using the online submission link on the conference website.

– The acceptance decisions will be made by a blind review process. The author will be notified as decisions are made on a rolling basis.

At least one author from each paper must register and be present at the conference to present their paper. Abstracts should be submitted by e-mail to creatingvalue@port.kobe-u.ac.jp

Ms. Alex Rosenblat (Data & Sociesty Research institute, USA)

Dr. Katsumi Emura (NEC, Japan)

Dr. Takeshi Fukuda (IBM, Japan)

Mr. Takashi Mikami (AI Samurai, Japan)

Dr. Tsuneo Nakata (Fujitsu Laboratories, Japan)

5Aug

Lecturer/Senior Lecturer at Surrey UK

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Lecturer / Senior Lecturer in Marketing Needed at Surrey Business School

Deadline: Friday 16 August 2019

Are you looking for an opportunity or change? Join us at Surrey Business School (Guilford, near London, UK) in a great Marketing and Retail Department! Of course we do service management too, actually we’d love to strengthen this area of expertise since we are currently looking to appoint a lecturer / senior lecturer in Marketing and look forward to get your application.

Any questions please feel free to informally ask
s.benoit@surrey.ac.uk

SENIOR LECTURER IN MARKETING

https://lnkd.in/gZfpCTX

LECTURER IN MARKETING

https://lnkd.in/garbPts

Photos courtesy https://www.surrey.ac.uk/

11Jul

PhD-track Position at University of Namur

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The Board of Administrators of the
University of Namur announces the vacancy of a

Full-time Teaching & Research Assistant Position in Service Management/Marketing
(PhD-track Position)
Deadline: July 21st, 2019 

 

Starting Date: September 1st, 2019 (or October 1st)

Faculty: Faculty of Economics, Social Sciences and Business Administration

Departments: full-time in the Department of Business Administration

Status: assistant (research & teaching)

Contract: 2 year fixed-term contract, renewable twice

Personnel Category: scientific members

References: #168-02

Academic environment

The University of Namur welcomes near 7.000 students every year to its 60 bachelor, master, and doctoral study programs. Of the University’s 1.200 employees, more than 700 actively contribute to research, through 64 research laboratories and centers. The Faculty of economics, social sciences and business administration accounts for near 1400 students and 170 staff members, among whom 85 academic and 70 scientific members. The Faculty offers full-time and part-time bachelor’s, master’s and doctoral degrees in management and economics. It also organises programs in political sciences and communication studies. Its members undertake research in various fields of expertise.

The candidate will be part of the Department of Business Administration. The Department of Business Administration has 60 full- and part-time academic and research staff. The Department offers bachelor, master, and doctoral programs, with a particular focus on topics in finance, services management, marketing, and information and operations management. Research is organized through five research centers, and concentrates on the said topics. The Department actively collaborates with many national and international institutions and companies, through research projects, seminars, consultancy and student internships.

Job description

The position involves, in equal parts, teaching and research duties. Teaching (in the field of management and marketing and, more specifically in the field of service management/marketing) will be carried out within the Bachelor’s and Master’s programmes. Research will be undertaken in service management/marketing within one of the research centers of the Faculty and within one of the research institutes of the University (e.g., NADI, Namur Digital Institute).

Requirements

The applicant holds or will hold by the end of June 2019 (or by the end of September 2019 with in that case a starting date on October 1st, 2019) a Master’s degree in Business Administration, Management or in Economics (or equivalent), and is expected to have excelled in his/her curriculum (degree obtained with honours). S/he has a good command of spoken and written French and English. S/he must display excellent teaching skills. S/he wants and is able to develop an original research programme likely to lead to a doctoral degree in Economics and Management supervised by a member of the Department of Business Administration.

Applications

The application form can be downloaded from the University of Namur website (http://www.unamur.be/universite/jobs/). The filled out form (in PDF format) should be returned before July 21st, 2019 by e-mail at candidature@unamur.be, with a curriculum vitae, a short description in English of a future or past research (e.g., master’s thesis) and a motivation letter for the position, which includes teaching and research duties. The full file must also be sent by e-mail to Prof. Oscar BERNAL, Head of the Department of Business Administration (oscar.bernal@unamur.be). Nominated candidates will be invited to a meeting with the members of the selection committee within one month of the deadline for submission of applications. More details will be announced later.

Additional information

Prof. Oscar BERNAL (Head of the Business Administration Department), +32 81 724879, oscar.bernal@unamur.be.

All practical information needed by foreign candidates can be obtained from the website of the European researchers’ mobility portal (EURAXESS): https://euraxess.ec.europa.eu/.

 

11Jul

(Sen)-Lecturer in Marketing at UC Business School

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Lecturer/Senior Lecturer in Marketing at UC Business School in Christchurch,New Zealand

Submission Deadline: July 28, 2019

The UC Business School (AACSB, EQUIS and AMBA accredited) in Christchurch, New Zealand, invites applications for the continuing/tenured position of lecturer/senior lecturer in marketing. The Canterbury region, where the Business School is located, is New Zealand’s fastest growing regional economy, and is rapidly transforming its economic base to meet the future needs of business. New Zealand Trade & Enterprise has described Canterbury as an incubator for those with big aspirations. With its picture-perfect scenery, numerous parks, outdoor recreational activities, and first-rate health and educational facilities, the Canterbury region offers unmatched quality of life.

The lecturer/senior lecturer position is located in the Department of Management, Marketing and Entrepreneurship (MME). MME is one of three constituent departments/units in the UC Business School, and is one of the leading business departments within New Zealand. Both, in the 2012 and 2018 Performance-Based Research Funding rankings undertaken nationally every six years, the Department was ranked first in Marketing and Tourism. MME provides a vibrant and collegial environment, internal research funding and sabbatical leave, and since 2014, has been located in a newly refurbished building in the heart of the Ilam campus.

Applicants should have a strong record of publications in internationally recognised high-quality academic journals and some experience in the supervision of thesis students (commensurate with the academic rank being applied for); some experience in academic leadership is desirable; and have excellent teaching skills. Some experience in securing research grants is desirable. Applicants should have a strong background in quantitative methods, including familiarity with experimental designs; have experience and/or be willing to teach basic and advanced courses in marketing, including research methods courses. Candidates with industry and/or teaching experience in hospitality or events marketing would be strongly considered for the position.

Why UC

The University of Canterbury is committed to promoting a world-class learning environment through research and teaching excellence, and has a vision statement of “People Prepared to Make a Difference”. Candidates are expected to contribute to the fulfillment of the graduate profile of the university. You will have the opportunity to work alongside members of a diverse academic community and enrich your own professional and personal development.

For information about the range of fantastic benefits that UC offers including flexible work practices, study opportunities and generous superannuation and leave provisions, please visit ushttp://www.canterbury.ac.nz/joinus

The closing date for this position is: Sunday, 28th July 2019 (midnight, NZ time)

How You Apply

Applications for this position are submitted online and should include a cover letter, a curriculum vitae which includes a list of relevant research publications and a 2-3 page statement outlining the research interests and goals.  Please ensure your application is uploaded as a single pdf file and that the file name is your surname only.

Should you wish to e-mail any additional attachments or have queries in relation to the application process, please forward these to Recruitment Coordinator, Michelle Davies,michelle.davies@canterbury.ac.nz

Candidates who are shortlisted for the position will be expected to be available for a Skype interview in August. Candidates who are invited for a campus interview will be expected to travel to Christchurch, New Zealand, in September 2019.

For further information only about this role please contact Associate Professor Jörg Finsterwalder, joerg.finsterwalder@canterbury.ac.nz.  Please apply directly online athttp://www.canterbury.ac.nz/joinus

The University of Canterbury is an EEO employer and actively seeks to meet its obligation under the Treaty of Waitangi.

 

Photo: https://www.canterbury.ac.nz/business/

11Jul

CfP SBR: Multidisciplinary Perspectives on Challenges in Managing Smart Products and Services

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Call for Papers for SBR Special Issue:

Multidisciplinary Perspectives on Challenges
in Managing Smart Products and Services

Guest Editors:

Nicola Bilstein, Bielefeld University
Christian Stummer, Bielefeld University

Submission deadline: 31 October 2019

“The future will be characterized by smart devices delivering increasingly insightful digital services everywhere” predicts David Cearley, Gartner Distinguished Vice President Analyst (Panetta, 2018). Today’s advances in information and communication technologies allow transforming traditional consumer products into smart products and offering novel smart services (Dawid et al., 2017; Wünderlich et al., 2015). Thus, the evolution of smart products and services from discrete offerings via product systems toward systems of systems also give rise to completely new customer solutions by connecting previously unrelated product systems (Porter & Heppelmann, 2014). Smart washing machines, for instance, may autonomously order detergent when required or identify cost-efficient washing times by monitoring electricity off-peak rates. A smart keys lock kit may allow keyless access to houses and enable in-home delivery service by permitting delivery drivers to deposit packages directly into a house.

The development toward smart products and services furthermore will disrupt traditional value chains and may demand for innovative business models (Ng & Wakenshaw, 2017). At the end of the day, it might even have reshaped industries and competition by giving rise to just a few dominating platforms or ecosystems. Hence, smart products and services are likely to transform both markets and companies in the forthcoming decade (Porter & Heppelmann, 2014, 2015) leading to various managerial challenges such as the consideration of new drivers and barriers of product adoption (Mani & Chouk, 2018; Schweitzer & van den Hende, 2016; Souka et al., 2019). Moreover, managing product life cycles becomes more differentiated as smart products may not be tied to regular product generations because they are based primarily on software that can be easily updated – even remotely (Decker & Stummer, 2017). Supply chain management is also getting more complex as companies may need to implement multiple supply chain strategies in parallel to meet the needs of both their traditional and smart products (Dawid et al., 2017). In terms of markets, companies face competition from previously unrelated businesses, like Google now competing with General Electrics because of its engagement in the smart home market (Ng & Wakenshaw, 2017). These new requirements have implications for various other management disciplines. Human resource management may serve as an example, as providers of smart products and services combine the characteristics of traditional companies with those of software companies affecting staff recruitment and organizational culture (Porter & Heppelmann, 2015).

Given the diversity of challenges and the scarcity of research on the subject, this Special Issue aims to contribute to a more comprehensive picture of the particularities related to the management of smart products and services. Therefore, we call for research from multidisciplinary perspectives on this topic to grasp the multiple challenges faced by companies due to the transition from traditional products and services toward smart products and services. Accordingly, we welcome empirical and analytical papers using a variety of methods to address meaningful research questions in this context. We also invite conceptual papers offering a strong theoretical contribution to the challenges connected to the management of smart products and services.

Topics of interest to the Special Issue include, but are not limited to, the following:

·       Big data handling and usage

·       Branding of smart products and services

·       Business models for smart products and services

·       Customer co-creation in “smart” innovation processes

·       Data security and privacy

·       Drivers and barriers to the adoption or diffusion of smart products and services

·       Ecosystems of smart products and services

·       Implications of smart products and services on R&D, supply chain management, and controlling

·       HR perspectives on employees’ usage and adoption of smart products and services

·       Marketing requirements for the management of smart products and services

·       Smart service systems.

We welcome all high-quality submissions in this area. In particular, we strongly encourage participants of the First International Conference on Challenges in Managing Smart Products and Services (CHIMSPAS 2019) to submit a full paper version of their presented abstracts. All manuscripts will be subject to the standard review process of SBR.

Submission guidelines and deadlines

Submission deadline: 31 October 2019

Expected publication of the issue: late 2020

Please check the Schmalenbach Business Review website for author instructions: https://www.springer.com/41464. Manuscript submission for the review process will be done via the editorial manager: https://www.editorialmanager.com/sbre/default.aspx

Please contact Professor Nicola Bilstein (nicola.bilstein@uni-bielefeld.de) or Professor Christian Stummer (christian.stummer@uni-bielefeld.de) in case of questions.

About the Journal

Schmalenbach Business Review (SBR) publishes original and innovative research that is of wide interest to business research and practice. The scope of the journal includes major areas, such as accounting and taxes, finance, marketing, organizations, management, and digital business, but is also open to further subjects that promote a better understanding of business practice. SBR welcomes articles that use rigorous theoretical and empirical research methodologies to establish their results. All papers are subject to double-blind peer review. SBR started in 2000 as the English-language spin-off of Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung (ZfbF), which dates back to 1906, making it Germany’s oldest and most respected German-language business journal. Traditionally, the journal champions the stance that taking a broader perspective and including advances in all business areas are necessary to successfully meeting the challenges of business practice. SBR and ZfbF are the official journals of the Schmalenbach-Gesellschaft für Betriebswirtschaft e. V.

References

Dawid, Herbert, Reinhold Decker, Thomas Hermann, Hermann Jahnke, Wilhelm Klat, Rolf König, and Christian Stummer. 2017. Management science in the era of smart consumer products: Challenges and research perspectives. Central European Journal of Operations Research 25: 203–230.

Decker, Reinhold, and Christian Stummer. 2017. Marketing management for consumer products in the era of the Internet of things. Advances in Internet of Things 7: 47–70.

Mani, Zied, and Inès Chouk. 2018. Consumer resistance to innovation in services: Challenges and barriers in the Internet of Things era. Journal of Product Innovation Management 35:780–807.

Ng, Irene C. L, and Susan Y. L. Walkenshaw. 2017. The Internet-of-Things: Review and research directions. International Journal of Research in Marketing 34: 3–21.

Panetta, Kasey. 2018. Gartner Top 10 Strategic Technology Trends for 2019. Published online October 15, 2018. https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2019/ Accessed 20 March 2019.

Porter, Michael W., and James E. Heppelmann. 2014. How smart, connected products are trans-forming competition. Harvard Business Review 92: 64–88.

Porter, Michael W., and James E. Heppelmann. 2015. How smart, connected products are trans-forming companies. Harvard Business Review 93: 97–114.

Schweitzer, Fiona, and Ellis A. van den Hende. 2016. To be or not to be in thrall to the march of smart products. Psychology & Marketing 33: 830–842.

Souka, Mohamed, Daniel Böger, Reinhold Decker, Christian Stummer, and Alisa Wiemann. 2019. Is more automation always better? An empirical study of customers’ willingness to use autonomous vehicle functions. International Journal of Automotive Technology and Management (forthcoming).

Wünderlich, Nancy, V., Kristina Heinonen, Amy L. Ostrom, Lia Patrizio, Rui Sousa, Chris Voss, and Jos G. A. M. Lemmink. 2015. „Futurizing“ smart service: Implications for service researchers and managers. Journal of Services Marketing 29: 442–447.

18Jun

Professor of Marketing at University of Melbourne

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Professor of Marketing at University of Melbourne

Deadline: August 31 2019

The Department of Management and Marketing is a vibrant, diverse and successful department and is part of Australia’s No. 1 university. The Department is seeking to appoint a Professor of Marketing. Appointees will be strong research-focused scholars who are international in their outlook and interested in contributing to a supportive academic community.

The appointee will support the Department’s strategic objectives by engaging in research in their discipline, and publishing in elite international journals and other esteemed scholarly outlets.  Research that focuses on The University of Melbourne’s grand challenges is highly valued.  The appointee will also support the Department’s strategic objectives by teaching and developing high quality undergraduate and graduate subjects, as well as executive education programs.  It is expected that the appointee will make a significant contribution to the collegial and intellectual life of the Department and their discipline.

Benefits

  • Access to specialist centres in a dynamic research environment
  • Excellent resources to support collaboration within and outside the University
  • Professional development opportunities among world class academics
  • Attractive remuneration packages

http://jobs.unimelb.edu.au/caw/en/job/899960/professor-of-marketing