SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Best Dissertation Award 2018 goes to Kranzbühler

And the winner of the 2018 SERVSIG Best Dissertation Award is: Anne-Madeleine Kranzbühler, Delft University of Technology, Netherlands Congratulations to Anne and her supervisory team! Congratulations to the 2 finalists:...

2019 Journal of Hospitality & Tourism Management (JHTM) Research Symposium

Venue: Bradley Forum, City West Campus, University of South Australia, Adelaide, South Australia Date: Friday 9 August 2019 Time: 8:30am – 5:00pm SUBMISSIONS CLOSE: 15 July 2019 REGISTER HERE DOWNLOAD...

Should I Share or Should I Go? The Challenges of the Access Economy

Guest article by Simon Hazée, finalist of the Best Service Dissertation Award 2019, granted by SERVSIG and Maastricht University New developments in digital technology, as well as shifting customer needs...

My academic role model: Sertan Kabadayi

by Sertan Kabadayi Lerzan, Thank you for this great and quite unexpected invitation. I almost choked on my coffee when I read that last paragraph. What an honor! So, let me...

Assistant Professor/Lecturer in Advertising at QUT Business School

Assistant Professor/Lecturer (Level B) in Advertising QUT Business School Brisbane, Gardens Point campus. Applications close on 14 July 2019 Our Assistant Professor/Lecturer will be appointed to contribute to research, teaching...

Professor of Marketing at University of Melbourne

Professor of Marketing at University of Melbourne Deadline: August 31 2019 The Department of Management and Marketing is a vibrant, diverse and successful department and is part of Australia’s No....

Open Positions at CTF Karlstad

Open positions at CTF, Service Research Center at Karlstad University, Sweden Last application date: June 28, 2019 Karlstad Business School at Karlstad University is seeking several new employees with placement...

Doctoral Course on Service and Relationship Management (2019) at Hanken

Doctoral Course on Service and Relationship Management 2019 Hanken School of Economics, Department of Marketing (course code 62339) Deadline: Monday August 19, 2019 Notification of acceptance: before Friday August 23, 2019...

Naples Forum 2019 Impressions

The Naples Forum on Service is one of the best conferences we have. Get an impression of this wonderful event in our video. A big thank you to Cristina Mele...

TCR Track: Ray Fisk on Refugees

The Refugee Crisis is a global disaster that we will keep dealing with. One of the TCR 2019 papers focuses explicitly on the challenges for service research in this area....

Service Articles in Non-Service-Specific Journals – May 2019

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – May 2019

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...