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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Special Issue of the International Journal of Contemporary Hospitality Management. Ethical Consumption and Climate Change in Hospitality and Tourism: Challenges, Solutions, and Prospects Guest Editors: Taheri B., Olya H., &...
Special Issue in Journal of Services Marketing. Critiques, Conflicts and Conceptualisations in Service Research Guest Editors: Cronin Jr J.J. & Nagel D.M. Deadline (Proposal): 1 August 2022 Deadline (Full Manus.): 31...
Special Issue in Industrial Marketing Management. The Nature of Marketing in International B2B Service Firms: Review, Dynamics and Prospects Guest Editors: Rašković M., Ashill N., Lindsay V., & Rod M....
Guest article by Per Kristensson (repost from Hanken’s blog). In 1988 a small group of researchers from Sweden and US decided that they would meet and talk about their challenges...
Excellence in Services International Conference Gotland, Sweden 25-26 August 2022 Deadline (200-w abstract): 30 May 2022 The 25th edition of the “Excellence in Services International Conference,” formerly known as the...
A team of researchers at Fordham’s Marketing Area has launched a comprehensive guide to marketing careers. This resource offers a holistic overview of the diverse career domains within the field of...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Special Issue in Journal of Business Research. A Blockchain-Based Approach to Marketing in the Sharing Economy Guest Editors: T. Ming Tan, J. Salo, T.G. Brashear Alejandro, G. Tan Wei Han,...
52nd Annual Travel and Tourism Research Association (TTRA) International Conference 14-16 June 2022 Victoria, Canada Abstract Submission Deadline: 15 January 2022 The Academic Co-Chairs of the 52nd TTRA Annual Conference,...
8th FORUM ON MARKETS AND MARKETING: Institutions, Service Ecosystems and Emergence 12-15 June 2022 Aalto University, Helsinki (Finland) Deadline (500-w abstract): 20 January 2022 The Forum on Markets and Marketing (FMM) is...
Guest article by Tor W. Andreassen. When CEOs of established companies are asked, “What really changes the rules of the game in your industry or business?” they almost always answer:...
Guest article from Lena Steinhoff, recipient of the 2021 SERVSIG Emerging Service Scholar Award. Relationships have been instrumental for business exchanges ever since Homeric Greece (e.g., Palmatier and Steinhoff 2019;...