Let’s Talk About Service
Service agility: Moving the discipline forward
Hasselt University, Belgium
7-9 December 2022

Deadline: 10 September 2022

In 2022, the LTAS workshop will be hosted by Hasselt University. The theme will be “Service agility: Moving the discipline forward”.

External forces (e.g., climate change, pandemics, natural disasters, inflation, technological developments) demonstrate the need for service agility as a key priority for service providers to thrive and survive. Service agility refers to the degree to which service providers can quickly iterate between detecting market signals and executing decisions to adjust to these signals.

The LTAS 2022 theme aims to enhance our understanding of how external forces impact the future of service research and management. What are the key lessons that we can learn in order to help service providers succeed in a turbulent business world?

– Prof. dr. Gaby Odekerken-Schröder
– Prof. dr. Mark Rosenbaum
– Prof. dr. Marianna Sigala
– Prof. dr. Jay Kandampully
– Prof. dr. Mike Brady
– Prof. dr. Martin Wetzels

PhD Students and Junior faculty are welcome to apply.
Applications should include:
– Curriculum Vitae (in English)
– Brief statement of why attending LTAS2022 would be beneficial for you and your career (200-250 words)
– One paragraph about your area of expertise that includes the research topics that you are focusing on and/or interested in

Applications should be submitted in one pdf file to sara.leroiwerelds@uhasselt.be

Application deadline: September 10, 2022 (5:00 P.M. – CET)
Notification of acceptance: October 1, 2022
Fee: €500

Workshop hosts:
– Sara Leroi-Werelds
– Sandra Streukens
– Allard Van Riel