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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
3 March 2026, 12:00pm (CET) It is our pleasure to announce the next online seminar, by Professor Jorchen Witz (National University of Singapore) with a Keynote Talk on “Agentic AI: The Next...
Centre for Business Model Innovation, Division of Industrial Management, Department of Management and Engineering, Linköping University, SwedenPhD position “From generic Al to domain-specific value creation” Application deadline: 16 April 2026...
Since 1999, the SERVSIG International Research Conference has brought together the global service research community to exchange ideas, build collaborations, and experience memorable academic and cultural events. A core principle...
Guest article by Christian Kowalkowski for our My Academic Role Model series. When my good friend Jonas Holmqvist nominated me to write about my academic role models, it was easy for me...
School of Business and Economics, Maastricht University, Netherlands Two fully funded PhD positions within the European Marie Skłodowska-Curie JustHealth Doctoral Network Application deadline: 31 January 2026 Both positions are based...
Call for Papers for a Special Issue of the Journal of Service Research. AI-Enabled Experience Innovation Guest Editors: Schmitt B, Huang MH, Sood S & Hao S Submission deadline: 30...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Guest article by Chelsea Phillips, finalist of the 2025 SERVSIG Best Dissertation Award. We are experiencing a new age, one where service robots are no longer a thing of science fiction. While operating...
Conference on Business and Industrial Marketing (CBIM)17-19 June 2026 Department of Business Organization and Marketing, Universidade de Vigo, Vigo/Galicia (Spain) Deadline: 16 March 2026 The CBIM International Conference brings together...
Call for Paper for a Special Issue of the Journal of Service Management. Reimagining the Service-Profit Chain: Multidisciplinary Insights for an Age of Disruption Guest Editors: Jens Hogreve, Ilias Danatzis,...
Announcing the SERVSIG Awards for 2026! SERVSIG is thrilled to unveil this year’s SERVSIG Awards, recognizing exceptional contributions to the field of service research. These prestigious awards celebrate outstanding achievements across a...