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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
School of Business and Economics, Maastricht University, Netherlands Two fully funded PhD positions within the European Marie Skłodowska-Curie JustHealth Doctoral Network Application deadline: 31 January 2026 Both positions are based...
Call for Papers for a Special Issue of the Journal of Service Research. AI-Enabled Experience Innovation Guest Editors: Schmitt B, Huang MH, Sood S & Hao S Submission deadline: 30...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Guest article by Chelsea Phillips, finalist of the 2025 SERVSIG Best Dissertation Award. We are experiencing a new age, one where service robots are no longer a thing of science fiction. While operating...
Conference on Business and Industrial Marketing (CBIM)17-19 June 2026 Department of Business Organization and Marketing, Universidade de Vigo, Vigo/Galicia (Spain) Deadline: 16 March 2026 The CBIM International Conference brings together...
Call for Paper for a Special Issue of the Journal of Service Management. Reimagining the Service-Profit Chain: Multidisciplinary Insights for an Age of Disruption Guest Editors: Jens Hogreve, Ilias Danatzis,...
Announcing the SERVSIG Awards for 2026! SERVSIG is thrilled to unveil this year’s SERVSIG Awards, recognizing exceptional contributions to the field of service research. These prestigious awards celebrate outstanding achievements across a...
We would like to request nominations for the SERVSIG 2025 Best Service Article Award The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best...
The AMA SERVSIG would like to request nominations for the Christopher Lovelock Career Contribution Award 2026 Christopher Lovelock was a distinguished scholar, educator, mentor, author of widely used textbooks, and...
The AMA SERVSIG would like to request nominations for the 2026 SERVSIG Best Dissertation Award (sponsored by Dr. Persis E. Rockwood School of Marketing at Florida State University) SERVSIG and the Dr. Persis...
We would like to request nominations for the 2026 SERVSIG Emerging Service Scholar Awardgranted by Auburn University SERVSIG and Auburn University are proud to present the Emerging Service Scholar Award. This award, launched in 2015, recognizes contributions...