SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Three Open-Rank Faculty Positions in Management – UC Merced

The University of California, Merced, invites applications for three open-rank (tenured or tenure-track) faculty positions in Management of Innovation, Sustainability, and Technology. We seek scholars who can contribute to the...

Dig In! Let the Hard Work Begin! Exciting Opportunities in Service Research

Thoughts from Kay Lemon, 2015 Lovelock Award Recipient  Katherine (Kay) Lemon is the Executive Director of the Marketing Science Institute. At Boston College’s Carroll School of Management, Kay holds the...

The Necessity To Better Understand Multi-Channel Integration Quality

a guest article by Sertan Kabadayi With the advancement of technology and the proliferation of mobile devices, consumers interact with service providers through numerous channels every time they research a product...

Two SERVSIG initiatives “aligned” to advance the young scholars

Service Research is a fast growing discipline. To support its growth, SERVSIG aims to bring together service scholars from across the globe to foster collaborations and discuss our future. While...

1st European Health and Social Care Service Innovation Symposium

The School of Business and Economics, Loughborough University would like to invite you to 1st European Health and Social Care Service Innovation Symposium Date: Friday 11th September 2015, 10.00am –...

4th Let’s Talk About Service Workshop in Namur

Please save the date for the exciting 4th edition of the Let’s Talk About Service Workshop (empowered by SERVSIG) ! Save the date – December 10 & 11, 2015 –...

23rd International Conference EIRASS in Edinburgh

The European Institute Of Retailing And Services Studies (EIRASS) is organising the 23rd international conference on Recent Advances In Retailing And Services Science July 11-14, 2016 The Carlton Hotel, Edinburgh, Scotland The aim...

7th International Conference on Exploring Service Science 1.6

  The 7th International Conference on Exploring Service Science, IESS 1.6, will be organized by University Politehnica of Bucharest, Romania, on May 25-27, 2016, and it will be hosted in...

Service Management at the Academy of Management Conference in Vancouver

If you are planning to attend the annual meeting of the Academy of Management (AOM) in Vancouver, this year, please consider the following panel symposium on services management: Monday, August 10,...

SERVSIG Doctoral Consortium in San Jose – Report & Photos

The 22nd Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, was held at the San Jose State University campus in California July 8-9, 2015. The consortium began with...

Frontiers in Service Conference 2015 – Report & Resources

The 24th Annual Frontiers in Service Conference was held July 9-12, 2015 in San Jose, California, USA. The event is the world’s leading annual conference on service research and management. Annually, Frontiers is sponsored...

SERVSIG Emerging Service Scholar Award 2015 (sponsored by dml@UMass)

SERVSIG and the digital media lab @ UMass Boston are proud to announce the winner of the inaugural Emerging Service Scholar Award 2015. The award recognizes contributions to advancing the study of service research,...