Save the Date for LTAS in New York
Please save the date for the 5th edition of Let’s Talk about Service (LTAS) in New York City at the Fordham University. Make space in your calendar at December 8-9...
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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Please save the date for the 5th edition of Let’s Talk about Service (LTAS) in New York City at the Fordham University. Make space in your calendar at December 8-9...
The Base of the Pyramid (BoP) has become the common term to describe the two thirds of the world´s population that live at the bottom of societies on less than...
Guest article by Irene Ng. My research lies in the understanding and design of complex service systems, which come in many forms. An outcome-based contract for Rolls Royce engines...
On 18-19 January 2016, we were honored to host the 1st Academic-Practitioner Research with Impact Workshop “Customer Experience Management (CEM) and Big Data” which was organized by The Customer Management...
I would like to call for proposals for 2016 SERVSIG Emerging Service Scholar Award granted by the digital media lab at UMass Boston. SERVSIG and the digital media lab @ UMass Boston are...
Dear Service Community, I would like to call for proposals for the SERVSIG’s Best Service Article Award 2015 The “AMA Best Services Article Award” is presented annually by SERVSIG to...
It is our pleasure to invite all PhD students to participate in the 23rd Annual SERVSIG Doctoral Consortium, June 22-23, 2016 preceding the Frontiers in Service Conference hosted at Bergen,...
Are you looking for a challenge? Consider joining the Journal of Services Marketing editorial team as our new associate editor. We are looking specifically for someone with expertise in social...
I would like to call for proposals for the Christopher Lovelock Career Contribution Award 2016. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to...
Special issue call for papers from Journal of Services Marketing Relationship Marketing in Services: Past or Future? Deadline for full paper submission: 31 January 2016 This special issue aims at...
Social media and the resulting tidal wave of available data have changed the ways and methods researchers analyze communities at scale. But the full potential for social scientists (and others)...
guest article by Moshe Davidow, editor of the Journal of Creating Value (Sage). JCV inspires executives and business leaders to generate increased value for customers driving success for the organization and...