SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Call for SERVSIG Doctoral Consortium and Travel Scholarships

It is our pleasure to invite all PhD students to participate in the 23rd Annual SERVSIG Doctoral Consortium, June 22-23, 2016 preceding the Frontiers in Service Conference hosted at Bergen,...

Emerald seeks a new Associate Editor for the Journal of Services Marketing

Are you looking for a challenge? Consider joining the Journal of Services Marketing editorial team as our new associate editor. We are looking specifically for someone with expertise in social...

Call for SERVSIG Christopher Lovelock Career Contribution Award 2016

I would like to call for proposals for the Christopher Lovelock Career Contribution Award 2016. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to...

CfP: Relationship Marketing in Services: Past or Future?

Special issue call for papers from Journal of Services Marketing Relationship Marketing in Services: Past or Future? Deadline for full paper submission: 31 January 2016 This special issue aims at...

Extended Deadline: Social Media workshop, San Jose, CA (with CHI’16, 7-8 May)

Social media and the resulting tidal wave of available data have changed the ways and methods researchers analyze communities at scale. But the full potential for social scientists (and others)...

The Ultimate Value Creation Strategy for Organizations

guest article by Moshe Davidow, editor of the Journal of Creating Value (Sage). JCV inspires executives and business leaders to generate increased value for customers driving success for the organization and...

My Academic Role Models: Bart Larivière

guest post by Bart Larivière First, I would like to thank Lisa Brüggen for nominating me. I met Lisa for the first time at the airport when we were traveling to...

Report of LTAS Workshop in Namur + Photos

On 9-11 December 2015, the University of Namur (Belgium) and its research Center for Consumption and Service Research was honored to host the fourth edition of “Let’s Talk about Service” (LTAS), which was...

CfP JGSMS: Advancing Tourism and Hospitality Marketing

Special issue  – Journal of Global Scholars of Marketing Science: Bridging Asia and the World (JGSMS) Advancing Tourism and Hospitality Marketing Guest Editors: Saurabh Kumar Dixit, Department of Tourism and Hotel...

Oxford Professional Service Firms Conference, 10-12 Jul 2016

OXFORD PSF CONFERENCE 10-12 July, 2016 Saïd Business School, Oxford, UK Professional Service Firms and Globalisation Deadline 14 Feb The theme for the 2016 Oxford PSF conference is globalisation. While...

4 articles related to services management in HRMR

Dear Colleagues, Just wanted to let you know that the March 2016 issue of Human Resource Management Review (HRMR) will be carrying 4 articles and an editorial related to services management. This...

SERVSIG calls for special session for AMA Summer Conf in Atlanta

SERVSIG calls for special session proposals for the AMA Summer Marketing Educators’ Conference (August 5-7, 2016) in Atlanta, GA. Bernard Jaworksi (Claremont Graduate University) and Neil Morgan (Indiana University) serve...