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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Guest article by Rebekah Russell-Bennett. When the ancient Greek mathematician and inventor Archimedes ran down the street naked shouting ‘Eureka’ after discovering that water displacement was the clue to solving...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Pre-Conference Session at QUIS19 Beyond the Bubble: Reimagining Service Research and Practice in a Polarized World 3 June 2025 Roma Tre University, Italy Deadline: 30 March 2025 As societal polarization...
The Department of Marketing, Hanken School of Economics, Finland Assistant Professor (tenure track) in MarketingApplication deadline: 28 March 2025 The Department of Marketing at Hanken School of Economics invites applications for...
59th Hawaii International Conference on System Sciences (HICSS) Minitrack on Transformative Service Systems for a Sustainable World6-9 January 2026 Hyatt Regency, Maui, Hawaii, USA Submission Deadline: 15 June 2025 The challenges...
CALL FOR NOMINATIONSEditor-in-ChiefJournal of Service Research The Journal of Service Research (JSR) is soliciting nominations (self-nominations also accepted) for a new Editor-in-Chief (EIC), with a four-year term to begin sometime later this...
Call for Papers for a Special Issue of International Marketing Review. “Beyond Goods: The Rise of Experiential Consumption in International/Global Markets“ Guest co-editors: Boukis A, Christodoulides G & Zarantonello L Deadline: 15...
Call for papers for a Special Issue of Journal of Business Research (JBR). “The Impact of Digitalization on Exporting“ Guest Editors: Brouthers KD, Thompson FM, He X & Nakos G Deadline:...
Call for papers for a Special Issue of International Journal of Marketing Research (IJMR). “New Product Development and Innovation: Introduction, Measurement, and Effects across Industries“ Guest Editors: Tanusondjaja A, Trinh G,...
Call for Papers for a Special Issue of Industrial Marketing Management. “Diversity, Equity, and Inclusion (DEI) in B2B markets” Guest co-editors: Deswsnap B, Micevski M, Childs D, Rouziou M &...
Special Issue in Industrial Marketing Management. Engaging Industrial Customers with AI-Enabled Service Recovery Guest Co-Editors: Lages C, Hollebeek L, Sands S & Boukis A Deadline: 1 March 2026 Industrial service...