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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Call for Papers for a Special Issue of the International Journal of Bank Marketing “Incivility in the Contemporary Service Banking Context” Co-Guest editors: Chaouali W & Souiden N Deadline: 29...
Can the economy be regenerative, inclusive, and oriented toward social justice and human well-being? This question underpins two visionary frameworks—The Economy of Francesco and Transformative Service Research (TSR)—that, despite originating in distinct domains,...
Institute for Operations Research and the Management Sciences (INFORMS) Annual Meeting 26-29 October 2025 Atlanta, Georgia Deadline: 23 May 2025 More info here.
Call for Papers for a Special Issue of the Journal of Services Marketing. “Transforming Services Marketing Education in the Age of AI” Co-Guest editors: Tuzovic S & Massiah C Deadline:...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
by Tor W Andreassen Dear SERVSIG Community, As researchers dedicated to advancing service scholarship, we thrive on the free exchange of ideas, rigorous inquiry, and the pursuit of knowledge that...
Guest article from Linda Alkire, recipient of the 2024 SERVSIG Emerging Service Scholar Award. When I reflect on the journey that led to this profoundly humbling recognition, I realize that many...
As part of the upcoming QUIS19 Conference in Rome, we are pleased to invite nominations for two awards that recognize excellence and impact in the service research community: 1. Mary...
Call for Paper for a Special Issue of the International Journal of Quality and Service Sciences Literature Synthesis on Contemporary Service Experiences Guest Editors: Ladhari R, Souiden N, Bigné E,...
CBIM International Conference 2025 Researching Processes in and across B2B Networks – for Sustainable Growth 18-20 June 2025 Department of Business and Sustainability, University of Southern Denmark Deadline: 6 April...
Many of you attended our previous online meetings, and now we have the pleasure to invite you for the next one (also free of charge) – which is close to...