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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
If you are attending the QUIS Conference in Rome, Italy, during June 3-6, 2025, please consider attending two ServCollab special sessions: First Session Seeking Collaborative Wisdom with the Serving Humanity...
Call for papers for a Special Issue of the Journal of Service Management (JOSM) Firm Innovativeness from the Customer’s Point of View Guest-Editors: Werner H. Kunz, Tor W. Andreassen, Kristina...
Let’s Talk About Service 12 “Foundations for Future-Proof Service Research” Center for Service Intelligence, Ghent University, Belgium 3-5 December 2025 Application deadline: 30 September 2025 The aim of LTAS is...
International Conference of Serviceology 2025 “Green Economy and Service Innovation – Shaping the Future of Business and Society” 1-3 December 2025 Stockholm School of Economics Deadline: 1 June 2025 The...
Call for Paper for a Special Issue for the Service Industries Journal. Transforming Food Systems in Service Industries: Innovations, Sustainability, and Technology for Healthier and Resilient Futures Guest-editors: Teheri B,...
Call for Papers for a Special Issue of the Journal of Services Marketing. “Phygital Service Research for Positive Marketplace Experiences: Integrating Physical and Digital Realms with Human-Centric Approaches” Co-Guest editor:...
Call for papers for a Special Issue of Journal of Business Research (JBR). Enhancing Consumer Wellbeing with Immersive Technologies Guest Editors: Flavián C, Taichon P & Orús C Deadline: 1 May...
Call for Papers for a Special Issue of the International Journal of Bank Marketing “Incivility in the Contemporary Service Banking Context” Co-Guest editors: Chaouali W & Souiden N Deadline: 29...
Can the economy be regenerative, inclusive, and oriented toward social justice and human well-being? This question underpins two visionary frameworks—The Economy of Francesco and Transformative Service Research (TSR)—that, despite originating in distinct domains,...
Institute for Operations Research and the Management Sciences (INFORMS) Annual Meeting 26-29 October 2025 Atlanta, Georgia Deadline: 23 May 2025 More info here.
Call for Papers for a Special Issue of the Journal of Services Marketing. “Transforming Services Marketing Education in the Age of AI” Co-Guest editors: Tuzovic S & Massiah C Deadline:...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...