My Academic Role Model: Matthew Alexander
Guest article by Matthew Alexander for our My Academic Role Model series. There is a wonderful BBC institution called Desert Island Discs, where individuals select eight songs they would take if they...
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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Guest article by Matthew Alexander for our My Academic Role Model series. There is a wonderful BBC institution called Desert Island Discs, where individuals select eight songs they would take if they...
· How do our choices as researchers affect the results of our research projects?· What can we learn from the same data being analyzed by different researchers and meta-analyzing these outcomes?· Curious? This...
Guest article by Yupal Shukla. An Unmissable Global Platform for Service Marketing Scholars, The International Research Symposium in Service Management (IRSSM) has been at the forefront of service marketing and...
Guest article by Dhruv Grewal, Christopher Lovelock Career Contributions to the Service Disciple Award Recipient 2024. Once more, let me express my sincere appreciation to the AMA ServSig for this...
Guest article by Christian Grönroos, Kristina Heinonen, and Helena Renström. David Ballantyne passed away on 29 September 2024, at the age of 83. Born on 26 November 1940 in Melbourne,...
Guest article by Dominik Mahr and Kars Mennens. Looking back at the Let’s Talk About Service (LTAS) 2024 conference in Maastricht fills the organizing committee—Dominik Mahr, Kars Mennens, Tijana Lovrinovic,...
Call for Expressions of InterestAssociate EditorsJournal of Service Theory and Practice (JSTP) The Journal of Service Theory and Practice (JSTP) is one of the top ranked and long established journals...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Guest article by Tor W. Andreassen. A financial focus turns companies into machines for short-term profits. Shareholder returns are prioritized over sustainable value creation. Examples like General Electric, Boeing, and...
Guest article by Moshe Davidow. I sat back to relax and listen to a webinar by Dave Murray from the DiJulius group talk about Service Recovery. I needed to hear...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...