SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

PhD position: Marketing and Service Management (Hanken, Finland)

The Department of Marketing and the Centre for Relationship Marketing and Service Management (CERS), Hanken School of Economics, Finland PhD Position Application deadline: 9 January 2025 (3 p.m.) Are you...

My Academic Role Model: Kaisa Koskela-Huotari

Guest article by Kaisa Koskela-Huotari for our My Academic Role Model series. When I first sat down to consider the question of my academic role models, I was surprised by how challenging...

The Evolution of Economic Thinking: Toward Responsible and Inclusive Growth

Guest article by Tor W. Andreassen. Economic thinking has undergone a remarkable transformation over the centuries, moving from classical notions of efficiency to modern concepts of equity, sustainability, and shared...

CFP JSM: Service Complexities in Latin American Countries

Call for Papers for a Special Issue of the Journal of Services Marketing. “Service Complexities in Latin American Countries” Co-Guest editors: Barrios A, Del Giudice O & Rosenbaum M Deadline:...

Call for nominations for the 2025 SERVSIG Awards

Announcing the SERVSIG Awards for 2025! SERVSIG is thrilled to unveil this year’s SERVSIG Awards, recognizing exceptional contributions to the field of service research. These prestigious awards celebrate outstanding achievements across a...

Call for Nominations: 2025 SERVSIG Best Dissertation Award

The AMA SERVSIG would like to request nominations for the 2025 SERVSIG Best Dissertation Award (sponsored by Maastricht University) SERVSIG and the Maastricht University School of Business and Economics are proud to present the Best...

Call for Nominations: 2025 SERVSIG Emerging Service Scholar Award

We would like to request nominations for the 2025 SERVSIG Emerging Service Scholar Awardgranted by Persis E. Rockwood School of Marketing at Florida State University SERVSIG and the Persis E. Rockwood School...

Call for Nominations: 2024 Best Service Article Award

We would like to request nominations for the SERVSIG 2024 Best Service Article Award  The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best article...

Call for Nominations: 2025 SERVSIG Christopher Lovelock Career Contribution Award

The AMA SERVSIG would like to request nominations for the  Christopher Lovelock Career Contribution Award 2025 The “Christopher Lovelock Career Contributions to the Services Discipline Award”  is presented annually by SERVSIG...

Two professor positions: Data Science, and Marketing and Sales Management (ESCP Berlin)

ESCP Business School Berlin One Open Professorship in Data Science One Open Professorship in Marketing and Sales Management Deadline: 13 January 2025 Professor in Data Science, see here. Professor in...

Eureka! – Customer Engagement in Utilitarian vs. Hedonic Service Contexts

Guest article by Lisa Bruggen. I would like to take you on a little journey – and please bear with me. Please think of yourself during retirement. Imagine the days,...

7th Katia Campo Retailing symposium (KU Leuven)

7th Katia Campo Retailing symposium 28 March 2025 Antwerp, Belgium KU Leuven, FEB campus Antwerp is happy to confirm our seventh symposium on Marketing retailing, which is planned on March...