SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Martin Mende is Emerging Service Scholar 2017

SERVSIG and the digital media lab @ UMass Boston are proud to announce the winner of the inaugural Emerging Service Scholar Award 2016. The award recognizes contributions to advancing the study of service research, and will be...

Liam Glynn Research Scholarship Award 2017 (sponsored by ASU CSL)

SERVSIG and the ASU Center for Services Leadership/Liam Glynn Scholarship gives emerging services scholars the opportunity to attend the Services Doctoral Consortium and the Frontiers in Services Conference. The ASU Center for...

Christopher Lovelock Career Contributions Award Winner 2017

The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the individual whose teaching, research and service have had the greatest long-term impact on...

New Photos & Impressions of SERVSIG Doctoral Consortium 2017

Guest article by Simon Hazée, Leonhard Mandl, and Janthorn Sinthupundaja, Recipients of the 2017 Liam Glynn Research Scholarship Award (New photos of the events are at the end of the...

Impressions from the 2017 Frontiers in Service Conference in New York City

From June 22-25, 2017, Fordham University’s Gabelli School of Business in New York City, hosted over 400 service researchers and practitioners from over 40 countries.  “The Gabelli School takes great...

3rd Edition: Essentials of Services Marketing

Services dominate the expanding world economy as never before, and technology continues to evolve in dramatic ways. Established industries and their often famous and old companies decline and may even...

2nd Annual Young Scholar Research Competition / New Orleans

4th Annual Organizational Frontlines Research Symposium (co-located with 2018 AMA Winter Educators’ Conference) Co-sponsored by AMA, Sheth Foundation,  Marketing Science Institute, and the Arizona State University Center for Services Leadership...

CfP IJBM: Special Issue on Exploring Financial Well-Being

Special Issue of the  International Journal of Bank Marketing Exploring Financial Well-Being Submission Deadline: April 1, 2018 Guest editor:  Sertan Kabadayi, Genevieve O’Connor  Poor financial well-being (FWB) has been associated...

Articles in Service Journals – June 2017

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals – June 2017

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...

PhD Course on Service and Relationship Management (2017) at Hanken

Course aim and content Students learn about service management and relationship oriented marketing management and research implications from them in the consumer and industrial market. Emphasis is given to familiarising...

New Assistant Professor Position at Hanken

The Department of Marketing at Hanken School of Economics invites applications for: ASSISTANT PROFESSOR (5-YEAR TENURE TRACK) IN MARKETING As a tenure-track Assistant Professor, you will conduct scholarly research, teach courses...