Bringing Value Creation through Service to Practice
Guest article by Bo Edvardsson. How do we communicate and explain what we do as service scholars? We have a message and contribution to business and practice! But, are we...
Guest article by Bo Edvardsson. How do we communicate and explain what we do as service scholars? We have a message and contribution to business and practice! But, are we...
Guest article by Tor W. Andreassen. The rapid technological development within digitalization, automation, AI, and GenAI has changed the way we live, work, and interact with businesses and people. One...
Guest article by Martin Wetzels, Christopher Lovelock Career Contributions Award Recipient 2023. The world as we know it has been changing at an ever-increasing pace, or as Mr. Spock puts it in...
Guest article by Per Kristensson and Tor W Andreassen. There is a shift in innovation focus from upstream efficiency focus to downstream value creation for customers. In his seminal book...
Guest article by Hugo Guyader, Pia A. Albinsson, Yasanthi B. Perera, and Stephanie J. Lawson. Collaborative Consumption From ridesharing to crowdfunding to various peer-to-peer provided accommodation options and beyond, the...
Guest article by Katrien Verleye, Lisa Antonissen, Marie-Julie De Bruyne, and Arne De Keyser. Service and other scholars have robustly embraced servitization, identifying it as the adoption of service-based strategies...
Guest article by Thijs Zwienenberg, Simon Hazée, Arne De Keyser, and Martin Paul Fritze. Blockchain technology has become the talk of the town, poised to revolutionize various aspects of our...
Guest article by Sabine Benoit. The initial idea and promise of the sharing economy was to make use of our idle resources. Unfortunately, it failed. As a matter of fact,...
Guest article by Ilias Danatzis, Ingo O. Karpen, and Michael Kleinaltenkamp, winners of the SERVSIG Best Service Article Award. We are honoured to receive SERVSIG’s Best Service Article Award for our 2022 paper...
Guest article by Tor W. Andreassen. Change is the only constant in life. In all our roles—as citizens, employees, customers, investors, or leaders—we must navigate the ever-present currents of change,...
Guest article by Yasin Sahhar, finalist of the 2023 SERVSIG Best Dissertation Award. Being a finalist for the SERVSIG Best Dissertation Award is a great privilege. I once again thank the flourishing...
Guest article by Yasin Sahhar, finalist of the 2023 SERVSIG Best Dissertation Award. It is a privilege to be among the finalists for the SERVSIG Best Dissertation Award – I thank the...