News

Should I Share or Should I Go? The Challenges of the Access Economy

Guest article by Simon Hazée, finalist of the Best Service Dissertation Award 2019, granted by SERVSIG and Maastricht University New developments in digital technology, as well as shifting customer needs...

Assistant Professor/Lecturer in Advertising at QUT Business School

Assistant Professor/Lecturer (Level B) in Advertising QUT Business School Brisbane, Gardens Point campus. Applications close on 14 July 2019 Our Assistant Professor/Lecturer will be appointed to contribute to research, teaching...

Professor of Marketing at University of Melbourne

Professor of Marketing at University of Melbourne Deadline: August 31 2019 The Department of Management and Marketing is a vibrant, diverse and successful department and is part of Australia’s No....

Open Positions at CTF Karlstad

Open positions at CTF, Service Research Center at Karlstad University, Sweden Last application date: June 28, 2019 Karlstad Business School at Karlstad University is seeking several new employees with placement...

Doctoral Course on Service and Relationship Management (2019) at Hanken

Doctoral Course on Service and Relationship Management 2019 Hanken School of Economics, Department of Marketing (course code 62339) Deadline: Monday August 19, 2019 Notification of acceptance: before Friday August 23, 2019...

Naples Forum 2019 Impressions

The Naples Forum on Service is one of the best conferences we have. Get an impression of this wonderful event in our video. A big thank you to Cristina Mele...

TCR Track: Ray Fisk on Refugees

The Refugee Crisis is a global disaster that we will keep dealing with. One of the TCR 2019 papers focuses explicitly on the challenges for service research in this area....

Service Articles in Non-Service-Specific Journals – May 2019

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – May 2019

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

TCR Track: Youth’s Online Violent Radicalization

Yany Gregoire and Marie Louise Radanielina track at TCR 2019 focus on prevention of youth’s online violent radicalization. For this, they try to use media literacy to counter these messages. Listen here...

TCR 2019 at FSU

This year’s transformative consumer research conference was hosted by Florida State University (FSU). A big thank you to Maura, Martin and their team for a wonderful TCR experience. Check out...

Data Exchange Web (DEW): Consolidating the world’s knowledge. Reality or fiction?

Thoughts on an interlinked knowledge management transdisciplinary and ethically-driven global collaboration initiative guest article by Karim Sidaoui We live in an age where we currently produce more than 2.5 quintillion bytes...