News

Doctoral Course on Service and Relationship Management (2019) at Hanken

Doctoral Course on Service and Relationship Management 2019 Hanken School of Economics, Department of Marketing (course code 62339) Deadline: Monday August 19, 2019 Notification of acceptance: before Friday August 23, 2019...

Naples Forum 2019 Impressions

The Naples Forum on Service is one of the best conferences we have. Get an impression of this wonderful event in our video. A big thank you to Cristina Mele...

TCR Track: Ray Fisk on Refugees

The Refugee Crisis is a global disaster that we will keep dealing with. One of the TCR 2019 papers focuses explicitly on the challenges for service research in this area....

Service Articles in Non-Service-Specific Journals – May 2019

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – May 2019

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

TCR Track: Youth’s Online Violent Radicalization

Yany Gregoire and Marie Louise Radanielina track at TCR 2019 focus on prevention of youth’s online violent radicalization. For this, they try to use media literacy to counter these messages. Listen here...

TCR 2019 at FSU

This year’s transformative consumer research conference was hosted by Florida State University (FSU). A big thank you to Maura, Martin and their team for a wonderful TCR experience. Check out...

Data Exchange Web (DEW): Consolidating the world’s knowledge. Reality or fiction?

Thoughts on an interlinked knowledge management transdisciplinary and ethically-driven global collaboration initiative guest article by Karim Sidaoui We live in an age where we currently produce more than 2.5 quintillion bytes...

Blended Learning in Service Marketing: Are We Lacking Behind?

guest article by Volker G. Kuppelwieser When it comes to teaching, we see an undisputable pressure to online teaching. Recognizing this trend, back in the days, my business school wanted...

Assistant Professor of Marketing at Fordham University

GABELLI SCHOOL OF BUSINESS- MARKETING AREA POSITION ANNOUNCEMENT Deadline: June 21 The Marketing Area at the Gabelli School of Business, Fordham University in New York City, invites applications for a...

CfP JIM/IMRC: Examining the Unanticipated Consequences of Interactive Marketing

Call for Papers for a Special Issue of the Journal of Interactive Marketing® and the Interactive Marketing Research Conference Examining the Unanticipated Consequences of Interactive Marketing Submission deadline: October 21, 2019 An increasingly...

Assistant/Associate Professor at Kedge Business School

Kedge Business School (in Bordeaux, France) is looking to recruit an assistant/associate professor, starting already in September 2019. Kedge is a leading player in marketing research in France, with recent...