News

Service Articles in Non-Service-Specific Journals – October 2021

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

Assistant Professor in Marketing at UMass Boston

Position Type: Faculty Full TimeCampus: UMass BostonDepartment: MarketingPay Grade: 03Date opened: 08 Nov 2021 Eastern Standard Time The College of Management at the University of Massachusetts Boston invites applications for a tenure-track Assistant Professor in Marketing,...

New Wirtz/Lovelock Service Marketing Book

The new 9th edition of the best-selling text Services Marketing: People, Technology, Strategy by Jochen Wirtz and Christopher Lovelock has been published.  In addition to adding key articles from the...

CfP JMM: “Service research in an age of crises”

Call for Papers for a Special Issue of Journal of Marketing Management. “Service research in an age of crises: (re)building sustainable services” Guest co-editors: Jefferies J.G., Mustak M., Plé L.,...

Can robots be better than humans?

By Valentina Pitardi, Werner Kunz, Jochen Wirtz, Stefanie Paluch. More details here Can robots be better than humans? The outbreak of COVID-19 in 2020 accelerated the deployment of robotic technology...

Journal Rankings II: Your guide to a flawed system

Guest article by Jonas Holmqvist. Last month (read here) we looked at some of the most widely used journal rankings, particularly the impact factors, the AJG, and the Financial Times...

My academic role model: Katja Gelbrich

Guest article by Katja Gelbrich. There is a golden rule that a role model should always be at least 20 years older than you, right? Here comes the exception: Yany...

CFP: Marketing in a Post-Pandemic World

Call for Papers for a Special Issue of Qualitative Market Research. “Re-imagining Marketing in a Post-Pandemic World: Challenges, Strategies, and Solutions” Guest Editors: Dixit S.K., Correia A., & Gunasekar S....

CfP JSM: Physical Context of Customer Experience

Call for Papers for a Special Issue of the Journal of Services Marketing. “The Effect of the Physical Context on Customer Experience” Guest Co-Editors: Bruce H.L., Krolikowska E., & Rooney...

Junior Professorship (KU Eichstätt-Ingolstadt)

Faculty of Management, WFI Ingolstadt School of Management, Catholic University of Eichstätt-Ingolstadt (Germany) Junior Professorship of Digital Marketing (W1 with tenure track to W3) Application Deadline: 5 December 2021. The...

CfP Service Business: Industry 4.0 Technologies

Call for papers for a Special Issue of Service Business journal. “Implementing Industry 4.0 Technologies in Services: Challenges and Reinventions in Service Business” Guest editors: Belanche D., Belk R., &...

CfP SIJM: “Silver Economy”

Call for Papers for a Special Issue of the Sinergie Italian Journal of Management. “Silver Economy: challenges and opportunities for an aging world.” Guest Editors: Colurcio M., Edvardsson B., &...