With the run-away success of our inaugural Service Review Special issue in JSM two years ago, it is now a bi-annual feature. Our guest-editors Joe and Duane are back with this new call for papers.
Special Issue Theme: Critiques, Conflicts, and Conceptualisations in Service Research
Co-Guest editors J. Joseph Cronin, Jr. and Duane M. Nagel
Proposal Deadline: 1 August 2022
Full Submission Deadline: 31 January 2023
The Journal of Services Marketing will publish a special issue devoted to the identification and exploration of critical issues that will define service research over the next decade. Priority is given to generalizable conceptual papers (organization or country-specific research is not desired). Reviews that address the totality of the service literature, as well as ones specific to well-defined topical service research streams, are appropriate for the issue. Papers that use bibliometric analysis or systematic literature reviews that focus on descriptive analysis will not be considered. For this issue, bibliometric studies and systematic literature reviews need to adopt a critical approach to the domain area with the purpose of the paper to identify problems, gaps, weaknesses, and issues. The paper should include a conceptual framework and emphasize future research with a substantial proportion of the paper on Where to from here not Where have we been.
There is a two-step process for submissions involving a short proposal emailed to the guest editors and then if invited, a formal full paper submission via the Manuscript Central system.
Read more here.
