Special Issue of Journal of Business Research Unanticipated and Unintended Consequences of Service Robots in the Frontline Guest Editors: Heirati N, Pitardi V, Jayawardhena C, Kunz W, Stefanie Paluch S...
Job purpose The Social Media Editor (SME) will be a member of the JSTP Editorial Team, with a two-year renewable appointment subject to favourable job performance. In general, the SME will...
Guest article by Riley Krotz, finalist of the 2022 SERVSIG Best Dissertation Award. The traditional service environment is swiftly changing, and this fundamental shift in landscape provides marketers with both great challenges...
Guest article by Tor W. Andreassen. Everything that can be digitized will be digitized – they say. But should everything that can be digitized, be digitized? What can we learn...
For our “Getting to know” series, Hugo Guyader interviewed Maria Holmlund. This is the second part of the interview (read part 1 here). Since 2018, Maria has devoted half of...
School of Marketing and International Business Victoria University of Wellington, New Zealand Associate Professor of Marketing (Permanent Full Time Position) Application deadline: 20 June 2022. Te Herenga Waka – Victoria University...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
5th Global Conference on Creating Value Kanazawa, Japan 2-4 September 2022 Deadline: 15 May 2022 This year the 5th Global Conference on Creating Value is at Kanazawa, Japan between September...
Dear SERVSIG community, After serving as SERVSIG Co-chair for four years, Linda Alkire will be stepping down at the end of her term on June 30, 2022. We invite...
The Digital Innovation for Growth, Impact, and Transformation (DIGIT Lab) at the University of Exeter’s Business School, UK has two upcoming events to share: DIGIT LAB Talk with Jim Spohrer:...
The Frontiers in Service Conference is the world’s leading annual conference on service research. Every year doctoral students and new faculty are invited to participate in the AMA SERVSIG Doctoral...
The Services Special Interest Group (SERVSIG) of the American Marketing Association (AMA) is pleased to announce the 28th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, hosted by Babson...