News

Articles in Service Journals – Nov-Dec 2021

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

CfP JBR: A Blockchain-Based Approach to Marketing in the Sharing Economy

Special Issue in Journal of Business Research. A Blockchain-Based Approach to Marketing in the Sharing Economy Guest Editors: T. Ming Tan, J. Salo, T.G. Brashear Alejandro, G. Tan Wei Han,...

2022 TTRA Conference

52nd Annual Travel and Tourism Research Association (TTRA) International Conference 14-16 June 2022 Victoria, Canada Abstract Submission Deadline: 15 January 2022 The Academic Co-Chairs of the 52nd TTRA Annual Conference,...

Forum on Markets and Marketing (FMM) 2022

8th FORUM ON MARKETS AND MARKETING: Institutions, Service Ecosystems and Emergence 12-15 June 2022 Aalto University, Helsinki (Finland) Deadline (500-w abstract): 20 January 2022 The Forum on Markets and Marketing (FMM) is...

Customers, not technology or intruders are the true disruptors.

Guest article by Tor W. Andreassen. When CEOs of established companies are asked, “What really changes the rules of the game in your industry or business?” they almost always answer:...

Service in the Digital Age: Relationship Marketing’s Next Upsurge

Guest article from Lena Steinhoff, recipient of the 2021 SERVSIG Emerging Service Scholar Award. Relationships have been instrumental for business exchanges ever since Homeric Greece (e.g., Palmatier and Steinhoff 2019;...

PhD scholarship at QUT (Brisbane)

Queensland University of Technology (QUT), Centre of Behavioural Economics, Society and Technology, Brisbane, Australia PhD student scholarship for research in the energy sector Applications Deadline: 30 March 2022 The Development...

The upcoming 2022 La Londe Service conference

We are back. After the 2020 lockdown, we are getting ready to host in presence the 2022 La Londe Service Conference. There are one memorial, one novel, and two traditional...

Research assistant position for a German-speaking student (University of Göttingen)

Professor Maik Hammerschmidt, chair of Marketing and Innovation Management at the University of Göttingen (Georg-August-Universität Göttingen, Germany) is looking for a research assistant (50% position) to start 1 April 2022...

Assistant/associate professor (LUT School of Engineering Science)

LUT University (Lappeenranta-Lahti University of Technology), School of Engineering Science, Lahti, Finland Assistant/associate professor (tenure track) in sociotechnical transition in services Application deadline: 6 January 2022 LUT School of Engineering...

CHIMSPAS 2022

International Conference on CHALLENGES IN MANAGING SMART PRODUCTS AND SERVICES (CHIMSPAS) (hybrid) 25-26 August 2022 Deadline for submission: 3 April 2022 Smart products and services are about to transform both...

La Londe in Service Conference 2022

17th International Research Conference in Service ManagementPorquerolles Island, France 7-10 June 2022 Submission deadline: 31 January 2022 14 February 2022 The first International Research Conference in Service Management was held in...