News

Call for Nominations: 2026 SERVSIG Best Dissertation Award

The AMA SERVSIG would like to request nominations for the 2026 SERVSIG Best Dissertation Award (sponsored by Dr. Persis E. Rockwood School of Marketing at Florida State University) SERVSIG and the Dr. Persis...

Call for Nominations: 2026 SERVSIG Emerging Service Scholar Award

We would like to request nominations for the 2026 SERVSIG Emerging Service Scholar Awardgranted by Auburn University SERVSIG and Auburn University are proud to present the Emerging Service Scholar Award. This award, launched in 2015, recognizes contributions...

CFP TFSC: “Servitization, Digitalization and Scalability”

Call for Paper for a Special Issue of Technological Forecasting and Social Change. Servitization, Digitalization and Scalability Guest Editors: Vendrell-Herrero F, Kowalkowski C, Wirtz J & Gebauer H Deadline: 31...

2026 Frontiers In Service

2026 Frontiers In Service 29 June – 2 July 2026 Hanken School of Economics, Helsinki (Finland) New Submission deadline (400-w abstract): January 5th, 2026 The Frontiers in Service Conference is...

CfP “From Aisles and Platforms to Ecosystems: Rethinking Retail for a Sustainable Era”

Call for Paper for a Special Issue of the Journal of Sustainable Marketing. From Aisles and Platforms to Ecosystems: Rethinking Retail for a Sustainable Era Guest Editors: Armenakyan A, Paetz...

Spring Servitization Conference 2026

SSC2026 | Servitization as a Multilevel Transformation: Business Models, People, Organisations, and Ecosystems 18-20 May 2026 Bochum, Germany Submission deadline: 11 January 2026 The Spring Servitization Conference (SSC2026) is dedicated...

Moving Toward Open Science in Service Research: Four Practical Steps

Guest article by Yves Van Vaerenbergh, Simon Hazée, and Thijs Zwienenberg. Open science has become an essential part of how research across disciplines is conducted, communicated, and evaluated. At its...

Finding Community: My Marketing Eureka Moment

Guest article by Mark Rosenbaum. In the realm of marketing research, true breakthroughs often come not from laboratories or focus groups, but from real-world observations that challenge existing paradigms. My...

Insights into sustained success in social innovation: The case of Balay

Guest article by Luis Santamaría, and Lola C. Duque.  If you are also interested in the field of company innovativeness, please consider submitting to the upcoming special issue in the Journal of...

CfP JSM “Service Transformation in Times of Sustainability, Digitalisation, and Conflict”

Call for Paper for a Special Issue of the Journal of Services Marketing. Service Transformation in Times of Sustainability, Digitalisation, and Conflict Guest Editors: Di Pietro L, Guglielmetti Mugion R,...

Call to Host the LTAS Conference in 2026

The Let’s Talk About Service (LTAS) Conference invites proposals from members of our community to host the 13th edition in December 2026. Why Host?LTAS follows a Serve-It-Forward philosophy: each conference is made possible through...

Interview with the Co-Editors-in-Chief of Journal of Service Management

Linda Alkire and Sertan Kabadayi became Co-Editors-in-Chief of the Journal of Service Management last March. We spoke with them about their vision and plans for the journal, as well as their own...