News

PhD position on AI and B2B service innovation at Linköping University

Centre for Business Model Innovation, Division of Industrial Management, Department of Management and Engineering, Linköping University, SwedenPhD position “From generic Al to domain-specific value creation” Application deadline: 16 April 2026...

Call for Possible Hosts for the 15th SERVSIG Conference in 2028

Since 1999, the SERVSIG International Research Conference has brought together the global service research community to exchange ideas, build collaborations, and experience memorable academic and cultural events. A core principle...

My Academic Role Model: Christian Kowalkowski

Guest article by Christian Kowalkowski for our My Academic Role Model series. When my good friend Jonas Holmqvist nominated me to write about my academic role models, it was easy for me...

Two PhD positions at Maastricht University

School of Business and Economics, Maastricht University, Netherlands Two fully funded PhD positions within the European Marie Skłodowska-Curie JustHealth Doctoral Network Application deadline: 31 January 2026 Both positions are based...

CfP JSR: AI-Enabled Experience Innovation

Call for Papers for a Special Issue of the Journal of Service Research. AI-Enabled Experience Innovation Guest Editors: Schmitt B, Huang MH, Sood S & Hao S Submission deadline: 30...

Articles in Service Journals – Oct – Dec 2025

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Oct-Dec 25

Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...