10 November 2025 (3 pm CET) It is our pleasure to announce the next online seminar, by Ming-Hui Huang (Distinguished University Chair Professor, National Taiwan University) and Editor-in-Chief of the...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
19th International Research Conference in Service Management 15-18 June 2026 Porquerolles Island, France Submission deadline: 8 January 2026 We are delighted to invite you all to the International Research Conference in Service...
20th International Research Symposium on Service Excellence in Management (QUIS20) 30 June – 3 July 2027 Cambridge Service Alliance, University of Cambridge (Cambridge, UK) More details soon!
Guest article by Marie-Julie De Bruyne about the NaDI-CeRCLe – The Research Center in Marketing and Service Management at the University of Namur in Belgium, for our Service Centers series. A...
Department of Marketing, Schmidthorst College of Business, Bowling Green State University, OH Tenure-track Assistant Professor of Marketing Application deadline: 27 October 2025 The Department of Marketing invites applications for a...
Guest article by Tor W. Andreassen. If you are also interested in the field of company innovativeness, please consider submitting to the upcoming special issue in the Journal of Service Management...
Guest article by Jonas Holmqvist for our My Academic Role Model series. When my good friend Matthew Alexander nominated me to write about two of my academic role models, I immediately knew...
Jay KandampullyJournal of Service ManagementMentorship Award The Journal of Service Management is pleased to remind the community of the Jay Kandampully JOSM Mentorship Award, established to honor the exceptional legacy...
Guest article by Lina Fogt Jacobsen and Darius-Aurel Frank. If you are also interested in the field of company innovativeness, please consider submitting to the upcoming special issue in the Journal...
Special Issue: Generative AI (GenAI) and Agentic AI at the Marketing–Operations Interface in the Production and Operations Management (POM) Guest Editors Recent breakthroughs in artificial intelligence are reshaping how firms integrate...