News

Webinar: “Enabling Service Research that Elevates Human Experience”

Enabling Service Research that Elevates Human Experience 28 March 2023 (at 3 pm CET) The next online seminar, by Linda Alkire (Associate Professor, Texas State University and Secretary, ServCollab) & Ray Fisk (Founder and President, ServCollab) will...

CBIM2023 International Conference (online)

Center for Business and Industrial Marketing (CBIM) International Conference “Looking beyond the crises: B2B marketers fostering growth, ecosystem innovation, and digital journeys”12-13 June 2023 Organized online by University of Graz (Austria)...

Articles in Service Journals – Dec 22 – Jan 23

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Dec 22 – Jan 23

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

Assistant Professor in Service Innovation & Design at UGent

Department of Marketing, Innovation & Organisation (Faculty of Economics and Business Administration), at Ghent University Assistant Professor in Service Innovation & Design Deadline: 20 March 2023 This position, funded by...

SERVSIG Meet with Editors – Video

The SERVSIG Mentorship Initiative has hosted a virtual discussion with editors of top services journals on February 7th, 2023, 4-5pm ET in the US (NY) Panelists:       – Ming-Hui Huang, Editor-in-Chief, Journal of...

TSR Colloquium in Melbourne

Transformative Marketing and Services Colloquium 14 July 2023 Deakin Downtown, Melbourne (Australia)Submission deadline: 30 April 2023 The colloquium is be designed to facilitate discussion and feedback on a issues around...

CfP Service Science: Navigating the Use of Technology in Service Marketing

Call for Papers for a Special Issue of Service Science. Navigating the Use of Technology in Service Marketing Guest editors: Cui H, Xu AJ & Zhu T Deadline: 1 September...

SERVSIG Session & Reception at Winter AMA 2023

Are you attending the 2023 AMA Winter Academic Conference in Nashville, TN this weekend? Don’t miss the SERVSIG Special Session on “Managerial Challenges at the Organizational Frontline” on Saturday, 3.30pm...

CfP JBR: Service Research in B2B

Special Issue of Journal of Business Research (JBR) Service Research in Business-to-Business Marketing Guest Co-Editors: Zaki M, Witell L, Gustafsson A, McColl-Kennedy J & Fombelle P Deadline: 1 February 2024 The goal...

Improving Service Research Impact

Guest article from Yves Van Vaerenbergh, recipient of the 2022 SERVSIG Emerging Service Scholar Award. Receiving the 2022 AMA SERVSIG Emerging Service Scholar Award was something I could never imagine. When...

My Academic Role Model: Daniel Belanche

Guest article by Daniel Blanche for our My Academic Role Model series. Intentionally, or otherwise, we follow in the footsteps of those who precede us. Role models are fundamentally important always, but...