News

Impressions from LTAS2022: “Service agility: Moving the discipline forward”

Guest article by Sara Leroi-Werelds. The Let’s Talk About Service (LTAS) conference was founded in 2012 by Wafa Hammedi (University of Namur), Annouk Lievens (Antwerp University), and Bart Larivière (UGent,...

Graduate Scholar Roundtable 2023 at the Ohio State University

Graduate Scholar Roundtable 12-14 May 2023 Ohio State University (Columbus, OH) Deadline: 31 January 2023 OSU’s Graduate Roundtable brings together graduate students and faculty in the field of business and...

8th Naples Forum on Service

Naples Forum on Service 6-9 June 2023 Ravello, Italy Deadline: 20 January 2023 We invite proposals dealing with themes within one or several of the 3 Forum Pillars: S-D logic,...

Corporate Digital Responsibility (CDR) in the Age of AI – What is it, why does it matter, why is it so hard?

A guest article by Werner Kunz, Jochen Wirtz, Nicole Hartley, and James Tarbit.  The age of AI is upon us, changing our lives in ways we could never have imagined....

Call for nominations for the 2023 SERVSIG Awards

Details for each call can be found there: – 2023 SERVSIG Best Dissertation Award – 2023 SERVSIG Emerging Service Scholar Award – SERVSIG Best Service Article Award (published in 2022)...

Call for Nominations: 2023 SERVSIG Christopher Lovelock Career Contribution Award

We would like to request nominations for the  Christopher Lovelock Career Contribution Award 2023 The “Christopher Lovelock Career Contributions to the Services Discipline Award”  is presented annually by SERVSIG to the...

Call for Nominations: 2023 SERVSIG Emerging Service Scholar Award

We would like to request nominations for the 2023 SERVSIG Emerging Service Scholar Awardgranted by Florida State University SERVSIG and the Florida State University are proud to present the Emerging Service Scholar Award. This award recognizes...

Call for Nominations: 2023 SERVSIG Best Dissertation Award

Call for Nominations for the 2023 SERVSIG Best Dissertation Award (granted by Maastricht University). Award, Eligibility, and Selection:– Candidates must be doctoral students / graduates in marketing or a related field (e.g.,...

Call for Nominations: 2022 Best Service Article Award

We would like to request nominations for the SERVSIG 2022 Best Service Article Award  The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best article...

SERVSIG Special Session at Winter AMA 2023 in Nashville

SERVSIG Special SessionWinter AMA 2023 Nashville, TN Saturday 11 February3:30 p.m. The organizational frontline between service firm and customer has always been an important field for service researchers. The organizational...

Articles in Service Journals – Oct – Nov 2022

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Oct-Nov 22

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...