News

Service Articles in Non-Service-Specific Journals: Jan 24

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

From principles to practice – the challenge of bringing CDR to life

Guest article by Christopher Johnson, Anna Christ, Lara Lobschat, and Benjamin Mueller. The emergence of CDR As ever more aspects of human experience are subject to digitalization, we witness transformations...

Articles in Service Journals – Jan 2024

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

CfP JBR: Strength-Based Approaches to Customer Vulnerability

Call for papers for a Special Issue of Journal of Business Research (JBR). “Strength-Based Approaches to Customer Vulnerability: Implications for Service Research and Practice“ Guest Editors: Russell-Bennett R, Kabadayi S &...

Service innovation for a healthy, digitized and circular world

Guest article from Katrien Verleye, recipient of the 2023 SERVSIG Emerging Service Scholar Award. When I embarked my academic trajectory, healthcare was positioned as “a fertile field for service research”. [1]...

EISIC 2024 in Italy

27th Excellence in Services International Conference University of Bergamo, Italy 29-30 August 2024 Deadline (200-w abstract): 31 May 2024 Deadline (full papers): 15 July 2024 Founded by the University of Toulon...

CfP JSR: Disadvantaged and Vulnerable Consumers

Call for Papers for a Special Issue of the Journal of Service Research.  Disadvantaged and Vulnerable Consumers Guest Editors: Hill R., Price L & Bone S Submission deadline: 1 October...

CfP JSTP: Net Zero in Digital Services

Call for paper for a Special Issue in Journal of Service Theory and Practice. Business model innovation and transformation towards net zero in digital services: theoretical foundations and industry implications...

Webinar: “Horizon Europe: an Introduction for Service Marketing Researchers”

12 March 2024 (3 pm CET) It is our pleasure to announce the next online seminar, by Dr. Bettina Schelke (European Liaison Office of the German Research Organisations (KoWi)) with a Keynote...

Reframing Servitization Research Beyond the Manufacturer Perspective

Guest article by Nima Heirati, Stephan Henneberg and Alexander Leischnig. “It may seem paradoxical, but knowledge-based innovation is more market-dependent than any other kind of innovation. Careful analysis of the...

Articles in Service Journals – Dec 2023

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Dec 23

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...