Eureka ! – The Origin Story of Perceived Firm Innovativeness
Guest article by Werner H. Kunz. This is the first article in a new SERVSIG series we are starting. Every researcher can recall a moment when an idea for an...
Guest article by Werner H. Kunz. This is the first article in a new SERVSIG series we are starting. Every researcher can recall a moment when an idea for an...
Guest article by Lola C. Duque, Luis Santamaria and Tor Andreassen Our world is evolving at an unprecedented pace, and so are the challenges we face. One significant challenge lies at...
Join Us for a Virtual Workshop on Crafting Immersive Experiences: Bridging Fiction and Reality ???? a Special Issue of Journal of Service Theory and Practice (ABDC A ; Impact Factor:...
For our “Getting to know” series, Hugo Guyader interviewed Jonas Holmqvist. Jonas is Associate Professor of Marketing at Kedge Business School in Bordeaux, France. He obtained his PhD in Business Administration...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Guest article by Tor W. Andreassen. Daniel Kahneman has stepped out of time, but his thinking will prevail. Daniel Kahneman (1934-2024) leaves an invaluable legacy in the fields of psychology...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
JOIN ‘WeServe’ [Work and Employees in Service] group during SERVSIG in Bordeaux! Rapid technological advances such as digitalization, automation, service robots, and artificial intelligence (AI) are radically transforming the way organizations interact...
16 May 2024 (3 pm CET) Join us in within 3 weeks for our upcoming online seminar, where we’re offering you 3 good reasons to attend:1. Keynote Talk by Stephanie...
Guest article by Thorsten Hennig-Thurau, Sebastian Hohenberg & Ronny Behrens. Three-dimensional virtual and interactive spaces (3VIS) are the backbone of several streams of value creation these days. Those streams include...
Call for paper for a Special Issue of Internet Research. AI for a Better Future Guest editors: Abboud L, Ameen N, Pitardi V and Shin H. Deadline: 1 December 2024...
The AMA SERVSIG is pleased to announce the 30th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, hosted by Florida State University at the Omni Resort on the enchanted...