Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
Guest article by Tor W. Andreassen. A financial focus turns companies into machines for short-term profits. Shareholder returns are prioritized over sustainable value creation. Examples like General Electric, Boeing, and...
Guest article by Moshe Davidow. I sat back to relax and listen to a webinar by Dave Murray from the DiJulius group talk about Service Recovery. I needed to hear...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...
The Department of Marketing and the Centre for Relationship Marketing and Service Management (CERS), Hanken School of Economics, Finland PhD Position Application deadline: 9 January 2025 (3 p.m.) Are you...
Guest article by Kaisa Koskela-Huotari for our My Academic Role Model series. When I first sat down to consider the question of my academic role models, I was surprised by how challenging...
Guest article by Tor W. Andreassen. Economic thinking has undergone a remarkable transformation over the centuries, moving from classical notions of efficiency to modern concepts of equity, sustainability, and shared...
Call for Papers for a Special Issue of the Journal of Services Marketing. “Service Complexities in Latin American Countries” Co-Guest editors: Barrios A, Del Giudice O & Rosenbaum M Deadline:...
Announcing the SERVSIG Awards for 2025! SERVSIG is thrilled to unveil this year’s SERVSIG Awards, recognizing exceptional contributions to the field of service research. These prestigious awards celebrate outstanding achievements across a...
The AMA SERVSIG would like to request nominations for the 2025 SERVSIG Best Dissertation Award (sponsored by Maastricht University) SERVSIG and the Maastricht University School of Business and Economics are proud to present the Best...
We would like to request nominations for the 2025 SERVSIG Emerging Service Scholar Awardgranted by Persis E. Rockwood School of Marketing at Florida State University SERVSIG and the Persis E. Rockwood School...