News

CfP ISJ: Smart Service Systems: An Interdisciplinary Perspective

Special Issue Information Systems Journal Smart Service Systems: An Interdisciplinary Perspective Deadline: May 15th, 2017 Special Issue Editors: Daniel Beverungen, University of Paderborn Christoph F. Breidbach, University of Melbourne Jens Poeppelbuss,...

CfP JRCS: Retailing and Consumer Services in Emerging Markets

Special Issue Journal of Retailing & Consumer Services Retailing and Consumer Services in Emerging Markets Deadline: 1 Apr 2017 Guest Editors: Professor Aron O’Cass, The University of Tasmania Dr Jamie...

CfP JPIM: Contemporary Issues and Critical Challenges on Innovation in Services

Special Issue Journal of Product Innovation Management: “Contemporary Issues and Critical Challenges on Innovation in Services” Guest Editors: Aron O’Cass, The University of Tasmania Martin Wetzels, Maastricht University Submission due...

Research Insights: Of Crowds and Mobile Promotions

guest article by Michelle Andrews, Finalist of the SERVSIG Best Dissertation Award 2016 (granted by Maastricht U) Have you ever wondered why some people look at their phones in elevators?...

The Quest for Diversity and Impact in Service Research

guest article by Kristina Heinonen Recently, while reading fellow researchers’ observations on the state of service research, I was led to reflect on how far the field has come. Cristiana...

Very impressed, but pretty torn

guest article by the committee of the SERVSIG Emerging Service Scholar 2016 (granted by dml @ UMass Boston) Customers get confused when they have too much choice?! How glad that...

SERVSIG Plenary discuss timely topics in a global context

Do the models and findings from our research also hold in emerging countries? And in how far can service research help to address the challenges of complex service systems and...

Photos & Impressions from the International Network Meeting in Karlstad

The Service Research Center, CTF in Karlstad had once again the great honor to host a network meeting for service researchers around the globe. It was an eventful two days...

CfP JCV: Service Value Creation

CALL FOR PAPERS Special Edition – Service Value Creation Journal of Creating Value November 15th 2016 The primary objective of the Journal of Creating Value (jcv.sagepub.com ) is to publish...

CfP IMM: Industrial and B2B Services

Call for Papers Industrial Marketing Management Special issue on Critical issues in Industrial and Business to Business Services Deadline: 28 February, 2017 The industrial and Business to Business, sometimes seen...

Service Science in Nashville

Dear Service researcher, INFORMS has its annual conference in Nashville, TN, November 13 to 16. Please see link for more information. http://meetings2.informs.org/wordpress/nashville2016/ As you may know, Service Science is a subgroup...

ISS21 Ageing Research Cluster Workshop

Dear fellow service researchers, We have a one day session on elderly consumption at University College Cork, Cork, Ireland on June 14th and you, your colleagues or students are most welcome...