QUIS20 (2027) in Cambridge, UK
20th International Research Symposium on Service Excellence in Management (QUIS20) 30 June – 3 July 2027 Cambridge Service Alliance, University of Cambridge (Cambridge, UK) More details soon!
20th International Research Symposium on Service Excellence in Management (QUIS20) 30 June – 3 July 2027 Cambridge Service Alliance, University of Cambridge (Cambridge, UK) More details soon!
Guest article by Marie-Julie De Bruyne about the NaDI-CeRCLe – The Research Center in Marketing and Service Management at the University of Namur in Belgium, for our Service Centers series. A...
Department of Marketing, Schmidthorst College of Business, Bowling Green State University, OH Tenure-track Assistant Professor of Marketing Application deadline: 27 October 2025 The Department of Marketing invites applications for a...
guest article by Jonas Holmqvist When my good friend Matthew Alexander nominated me to write about two of my academic role models, I immediately knew which two important role models...
Jay KandampullyJournal of Service ManagementMentorship Award Application deadline: March 31st, 2026 The Journal of Service Management (JOSM) is proud to establish the Jay Kandampully JOSM Mentorship Award. Named in honor...
Guest article by Lina Fogt Jacobsen and Darius-Aurel Frank. If you are also interested in the field of company innovativeness, please consider submitting to the upcoming special issue in the Journal...
Special Issue: Generative AI (GenAI) and Agentic AI at the Marketing–Operations Interface in the Production and Operations Management (POM) Guest Editors Recent breakthroughs in artificial intelligence are reshaping how firms integrate...
Call for Paper for a Special Issue of the Journal of Service Management. Service Management and the Imperative of Sustainability Guest Editors: Verleye K, Koskela-Huotari K, Fehrer J & Kaartemo...
SERVSIG MENTORING PROGRAM WEBINAR “Publishing in Top Service Journals”3 October 2025 (11 AM EST, 4 PM BST)online This webinar is targeted for early-career service scholars. The purpose of this webinar...
Call for Paper for a Special Issue for the Service Industries Journal. The Phygital Service Economy (PSE) for Transformative and Resilient Service Experiences Guest-editors: Batat W Deadline: 15 July 2026 The...
Call for Paper for a Special Issue for the Service Industries Journal. Benefits, Challenges and Ethical Implications of Using (Gen) AI in Service Research Guest-editors: Do TK, Chan KW &...
Call for papers for a Special Issue of the International Journal of Quality and Service Sciences. Advancing Sustainable Services: Circular Economy, Technology, and Future Directions Guest editors: Ungaro V, Mugion...