Events

CfP JSR / 10th OFR Symposium (Winter AMA 2025)

10th Anniversary Organizational Frontlines Research (OFR) Symposium (co-located with the AMA Winter Educators’ Conference)13-14 February 2025 Phoenix, AZ Deadline (symposium): 2 December 2024Deadline (JSR): 30 April 2025 OFR began as a...

DRSFC 2025 “Sustainable retail and services futures”

Designing Retail & Services Futures Colloquium 2024 14 – 15 May 2025 Politecnico di Milano, Milan, Italy Deadline: 2 February 2025 The Special Interest Group (SIG) Designing Retail & Service Futures from...

Webinar: “The Next Generation of Organizational Frontlines Research” (with M. Brady)

28 October 2024 (1 pm CET) It is our pleasure to announce the next online seminar, by Mike Brady (Professor, Rockwood School of Marketing, Florida State University) with a Keynote Talk on...

IRSSM Workshop on Experimental Design & Data Analysis (online)

The International Research Symposium in Service Management (IRSSM) is delighted to invite you to a two-day online workshop on Experimental Design: Analysis and Application. This workshop provides an excellent opportunity for faculty members,...

CCIS-CE 2024

Co-creation in Service and Customer Engagement Symposium 2024 28-30th November 2024 Iron Creek Bay, Sorell, Tasmania, Australia  EOI Deadline: 30th September 2024 Registration Deadline: 3rd October 2024  Co-chairs– Dr. Gauri Laud,...

2025 Frontiers in Service in HEC Montréal (Canada)

Frontiers in Service 2025 “Staying at the Forefront of Business through Service” 16-20 July 2025 HEC Montréal, Canada In 2025, the Frontiers in Service Conference will be hosted by HEC Montréal and convene at...

2025 Young Scholar Research (YSR) Competition

9th Annual Young Scholar Research (YSR) Competition at the 2025 OFR Symposium (co-located with Winter AMA) 13-14 February 2025 Phoenix, AZ Deadline: 2 December 2024 Organizational Frontlines Research (OFR) is broadly defined as...

Impressions from SERVSIG 2024

Guest article by Jonas Holmqvist. In June 2024, we had the pleasure of hosting the 13th AMA SERVSIG Conference at Kedge Business School in Bordeaux. This edition was the largest conference so far...

31th RARCS in Zagreb, Croatia

31st Recent Advances in Retailing and Consumer Science Conference7-10 July 2025Esplanade Zagreb hotel, Zagreb, Croatia Deadline: 1 October 2024 You may be interested in our next conference, scheduled for July, 7-10,...

LTAS 2024 in Maastricht, NL

Let’s Talk About Service 11:“Finding the Sweet Spot of your Research Impact” Maastricht University, The Netherlands 4-6 December 2024 Application deadline: 16 September 2024 In this edition of LTAS, we seek to...

PhD Course on Theory and Research in Service Management

PhD Course (7.5ECTS) on Theory and Research in Service Management September-October 2024 Karlstad Business School/Service Research Center (CTF)Roma Tre University Application deadline: 20 August 2024 The course aims to give...

QUIS19 (2025) in Rome, Italy

QUIS19“Service Research and Education: A Path to Digital and Sustainable Transformation” 3-6 June 2025 Roma Tre University, Department of Business Studies (Rome, Italy) Abstract deadline: 15 November 2024Extended to 30...