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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Dear Service Community, We would like to request nominations for the SERVSIG’s Best Service Article Award 2019 The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the...
Just some great insights and learnings from last LTAS in NYC. This time Stephanie Noble explains the meaning behind interdisciplinary research.
Guest article by Sertan Kabadayi, PhD go to the photo gallery here and here. “Achieving Interdisciplinary and Transdisciplinary Service Research” Let’s Talk About Service (LTAS) workshop is a unique event that...
Special Issue of the Journal of Business Research (JBR) Scale Development in Tourism and Leisure Research: New Approaches, Theoretical and Methodological Issues Guest Co-Editors: Sameer Hosany, Babak Taheri, Albert G....
LTAS in NYC was awesome as expected. See here our small summary video and a big thank you to everybody who was there and contributed. (especially Sertan and Aida)
Guest Article by Jenny van Doorn, Best JSR Reviewer 2019 I was asked to share some thoughts about what I think makes a good paper that is likely to be published...
Guest article by Rachel Matela, Rollan Schott and Julia Fehrer Researching, writing, and publishing a scholarly article is already challenging enough. Often, you are distilling years of hard work and...
Deadline (5,500-w. case study): 31 January 2020 We invite Case Studies and associated Teaching Notes to be published in a book (Springer) titled Case based research in tourism, travel, hospitality and events:...
Global Conference on Services and Retail Management 7-10 April 2020 University of Naples Federico II, Naples (Italy) Deadline: 31 January 2020 The services and retail management has become one of...