We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Special session “Marketing Financial Services: Marketing trends in Insurance, Banking & Fintech” at 11th International Research Meeting in Business and Management (IRMBAM-2020) 2-4th July 2020. Nice, France Organizers: Prof Ilaria...
Special Issue in Journal of Business Research Leveraging User Behavior and Data Science Technologies for Management Guest Editors: L. Blasco-Arcas, A. Reyes, M. L. Alcañiz Raya, and M. Kastanakis Deadline:...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Just some great insights and learnings from last LTAS in NYC. This time Ellen Campos Sousa explains the Theory of Mindfulness. More here.
Dear Friends, Dear Colleagues, With deep sadness and grief, we want to let you know that Pierre Eiglier unexpectedly passed away on Saturday, February 22nd. The following lines are inspired by...
by Martin Mende. I consider myself lucky beyond words to have found my way into the field of service research, a career I never would have dreamt of pursuing when I...
Guest article by Javier Reynoso. From research on WEIRD* societies to Latin America I attended the first service conference in 1992. It was a workshop organized by Professor Christian Grönroos...
In May 2017 Nick Ashill started a run across the United States of America (from Los Angeles to New York, a distance of 5000km) with the objective of raising awareness...
CALL FOR PAPERS AND PUBLICATION OPPORTUNITY IN TWO JOURNALS INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (IJCHM) AND JOURNAL OF HOSPITALITY AND TOURISM INSIGHTS (JHTI) SPECIAL ISSUE ON CONTEMPORARY ISSUES IN...