SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Maria Colurcio calls for research on online teaching from a SDL perspective

Guest article by Maria Colurcio. Please get in contact with her, if you like to work in this direction Teaching in Covid-19 Emergency. New practice of Resource Integration. Social interaction...

Prove You’re Human and Other Advice For the Great Online Education Experiment

Guest article by Scott Cowley. I have very narrow expertise when it comes to teaching online. Like many of you, my tips should probably be limited to “How to convert...

CfP SMR: Emotional Labor and Service

Special Issue of the Journal of Service Management Research Emotional Labor and Service Guest Editors: Andrea Fischbach & Benjamin Schneider Deadline: 29 November 2020 When Arlie Hochschild introduced the concept...

CfP JSTP: Learning from Pandemics Past and Present

Special Issue in the Journal of Service Theory and Practice Learning from Pandemics Past and Present for Service Theory and Practice Guest Editors: L. Sajtos, L. Bove, E. Bridges, and...

COVID-19 and the Future of the Service Industry Post-Pandemic

Call for Chapters (Springer): “COVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources“ Deadline(s): 5 May 2020 (250-w proposal); 31 May 2020 (full chapters) Editors: Spring H....

The Dark Art and White Magic of Online Teaching

Guest article by Rebekah Russell-Bennett. Once upon a time… …there was a professor in a university for witches. She wore flowers behind her ear and the streaks in her long...

Creating Value Conference 2020 — online and offline

Third Global Conference on Creating Value2-3 June 2020, online20-21 October 2020École Des Ponts Business School, Paris Deadline: 23 April 2020 Adapting to the coronavirusNothing is more important to us than...

Three key factors that made my shift to online teaching work

Guest article by Jonas Holmqvist (Kedge Business School) The current Corona-crisis has profoundly changed society, and this is true also for academia. Most of us, wherever we are, have had...

CfP Service Industries: COVID-19

Special Issue in Service Industries Journal COVID-19 and Service Industries Special issue editors: Catherine Prentice (Griffith University), Sertan Kabadayi (Fordham University), and Arch Woodside (Boston College). Deadline: 30 June 2020...

CfP JMM: Social Distancing

Special Issue of the Journal of Marketing Management Understanding the effects of social distancing on consumer and business practices during a pandemic: marketing and management implications Guest Editor: Wided Batat...

ICSS2020 — INFORMS Conference on Service Science (Beijing)

INFORMS Conference on Service Science (ICSS2020)19-21 December 2020Beijing, China Deadline: 31 August 2020 ICSS program committee decides to postpone the conference from July 6-9, 2020 to Dec. 19-21, 2020. We...

HICSS54: Minitrack on Digital and Cybernized Services

54th Hawaii International Conference on System Sciences (HICSS54) Minitrack on Digital and Cybernized Services5-8 January 2021Grand Hyatt Kuai (Hawaii) Submission Deadline: 15 July 2020 Since 1968, the Hawaii International Conference...