SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

GMC 2020 at Seoul postponed

The organizing committee of ‘2020 GMC at Seoul’ decided to change the conference date from July 9-12, 2020 to Nov. 5-8, 2020 because of ‘Coronavirus issues’. ‘New conference benefit package’ was prepared in...

2019 Robert Johnston Awards

The Bob Johnston award recognizes researchers in the service discipline. The Journal of Service Management is delighted to announce this year’s award winners. Please join us to congratulate the winners...

Services Marketing – Organizing Knowledge and Making it Accessible

Guest article by Jochen Wirtz, Christopher Lovelock Award Recipient 2019 It is an honor to have been asked as the recipient of the 2019 Christopher Lovelock Career Contributions Award to...

Frontiers 2020 News

We have received some inquiries regarding the Frontiers in Service Conference scheduled for June 25-28, 2020. Since the conference is still three and a half months away, we are hopeful...

Marketing Financial Services @ IRMBAM in Nice, France

Special session “Marketing Financial Services: Marketing trends in Insurance, Banking & Fintech” at 11th International Research Meeting in Business and Management (IRMBAM-2020) 2-4th July 2020. Nice, France Organizers: Prof Ilaria...

CfP JBR: Behavior and Data Science

Special Issue in Journal of Business Research Leveraging User Behavior and Data Science Technologies for Management Guest Editors: L. Blasco-Arcas, A. Reyes, M. L. Alcañiz Raya, and M. Kastanakis Deadline:...

Service Articles in Non-Service-Specific Journals – Jan/Feb 2020 – part 2

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

Service Articles in Non-Service-Specific Journals – Jan/Feb 2020 – part 1

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – Jan/Feb 2020 – part 2

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Articles in Service Journals – Jan/Feb 2020 – part 1

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

LTAS insights: The Theory of Mindfulness

Just some great insights and learnings from last LTAS in NYC. This time Ellen Campos Sousa explains the Theory of Mindfulness.  More here. 

Pierre Eiglier passed away

Dear Friends, Dear Colleagues, With deep sadness and grief, we want to let you know that Pierre Eiglier unexpectedly passed away on Saturday, February 22nd. The following lines are inspired by...