SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Journal Rankings: What they are and how to understand them

Guest article by Jonas Holmqvist. Journal rankings, much like student evaluations, are one of those things that academics either love to hate or hate to love, and tend to debate...

Taxing online returns and logistics?

Guest article by Tor W. Andreassen. “Return to sender” (1962) was sung by Elvis Presley at a time when letters dominated the post office’s logistics. Today, packages dominate and return...

Going abroad: International networking

For our “Going abroad” series, Hugo Guyader interviewed Fares Khalil, who moved from Lebanon to Canada, and to Finland. This is the second part of the interview with him. Read part...

CfP Service Industries: Food Waste and Sustainability

Call for Papers for Special Issue of The Service Industries Journal. “Food Waste and Sustainability in the Services Industries” Guest Editors: Filimonau V., Rasoolimanesh M.S., & Coşkun A. Deadline (Abstract):...

CfP JBR: The Dark Side of the Sharing Economy

Special Issue of Journal of Business Research (JBR) The Dark Side of the Sharing Economy Guest Co-Editors: Schaefers T., Leban M., & Woisetschläger D. Deadline: 15 September 2022 Traditionally, marketing...

CfP JM: Marketing in the Healthcare Sector

Call for Papers for a Special Issue of Journal of Marketing Marketing in the Healthcare Sector Deadline: 1 November 2021Extended: 17 November 2021 Healthcare is vital to our interconnected world. As...

Service Research Priorities: Designing Sustainable Service Ecosystems

“Service Research Priorities: Designing Sustainable Service Ecosystems” is the second Service Research Prioritie (SRP) article of this year published by the Journal of Service Research, following up the companion article presenting...

CFP Service Industries: Revolutionising services with cutting-edge technologies post major exogenous shocks

Call for Papers for Special Issue of The Service Industries Journal. “Revolutionising services with cutting-edge technologies post major exogenous shocks” Guest Editors: Ameen N. & Viglia G. Manuscript deadline: 30...

Call for Papers for the 12th SERVSIG Conference (Glasgow)

12th SERVSIG Conference 16-18 June 2022Glasgow, UK Abstract submission deadline:26 November 2021 3 December 2021 After two years where academics have only met online, SERVSIG 2022 offers an opportunity to...

Doctoral Course on Service and Relationship Management (2022) at Hanken

Department of Marketing, Hanken School of Economics, Helsinki (Finland) 7-10 March 2022 Application Deadline: 25 October 2021 Course aim and contentStudents learn about service management, the paradigm shift toward service...

QUIS17 Doctoral Student Consortium

QUIS17 Doctoral Student Consortium 12 January 2022 Valencia, Spain The purpose of QUIS17 Doctoral Consortium is to help PhD students maximize their chances of having a successful academic career in our globally...

QUIS17 (2022) in Valencia

QUIS17 “Reimagining service to enhance human work and life”12-15 January 2022 Valencia, Spain New Abstract Deadline: 24 October 2021 Researchers and practitioners are invited to submit an abstract describing their...