SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Digital Services Minitrack at HICSS2017 in Hawaii

Digital Services and the Digitalization of Services Minitrack (in Decision Analytics, Mobile Services, and Service Science Track) Deadline: June 15, 2017 http://hicss.hawaii.edu/tracks-51/decision-analytics-mobile-services-and-service-science/#digital-services-and-the-digitalization-of-services-minitrack The purpose of the mini track is to...

How to… Write More Simply (part 2)

This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. Using the paragraph effectively The paragraph is one...

Articles in Service Journals (Feb 2016)

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Advancing the Research Frontier of Service Growth in Product Firms

guest article by Christian Kowalkowski Guest article about the Industrial Marketing Management 2017 special sections on Servitization and Deservitization. Service growth in product firms has become one of the most...

27th Annual RESER Conference, 2017 in Bilbao

27th Annual RESER Conference, 2017 The crucial role of services in business and cities competitiveness. September 7-9, 2017, Bilbao, Spain Organised by Business Faculty & MIK, Mondragon University Congress Center...

2017 Retail and Distribution Symposium in Louisville, KY

Theme: Consumer and Retailer Views on the Distribution of Goods and Services Due date for submissions: June 15, 2017 The 2017 Retail and Distribution Symposium will be held in conjunction...

Service Research: Innovate or Perish?

Guest article by Bo Edvardsson In an article in Journal of Service Research (2015) with the title: “Service Research Priorities in a Rapidly Changing Context” Ostrom et al. outline key research...

SIJ welcomes submissions from doctoral students

The Service Industries Journal has now created a ‘cutting edge research in progress’ stream and would welcome paper submissions from PhD (doctorate) students. These papers (methodological or conceptual) can be...

Research on Digital Service Systems: Get to know the KSRI in Karlsruhe

The rapid digital transformation of businesses and society creates new challenges and opportunities for Service Science. With a focus on ‘Digital Service Systems’ the Karlsruhe Service Research Institute (KSRI) at...

jsm

CfP JSM: Services Marketers in a Culturally Diverse Global Marketplace

Special issue of the Journal of Services Marketing Challenges and Opportunities for Services Marketers in a Culturally Diverse Global Marketplace – new deadline – Key dates/deadlines 31 Juli, 2017 –...

Global Conference on Services Management in Volterra, Italy

Global Conference on Services Management, Volterra, Italy, 3-7 Oct 2017; Deadline June, 1 2017 We are excited to invite you to join the Global Conference on Services Management (GLOSERV 2017),...

CfP SIJ: Smart Services: Theoretical Approaches and Implications for Service Providers and Customers

Special Issue of the Service Industries Journal Smart Services: Theoretical Approaches and Implications for Service Providers and Customers Deadline: Abstract by Oct 1st, 2017 Guest Editor: Marianna Sigala, University of South...