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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Application details: Reference number: SBE-KITG17 Start date: 01 October 2017 Supervisors: Primary supervisor: Professor Thorsten Gruber Secondary supervisor: Dr Kemefasu Ifie Loughborough University is a top-ten rated university in England...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...
Roland Rust, Distinguished University Professor and David Bruce Smith Chair in Marketing at University of Maryland’s Smith School of Business, will receive an Honorary Doctorate from the Norwegian School of...
For more information about the alert system methodology go here For all previous alerts go here Alvarez, C. M. O., K. A. Taylor and C. Gomez (2017): The effects of Hispanic bilinguals...
1st CSM Transformative Service Research Symposium June 1st 2017, 10am – 4pm Venue: Loughborough University, Loughborough, UK West Park Teaching Hub, Room WPT005 a To register for this free event,...
Guest article by Tor Andreassen. This article is part of the CSI Annual Report 2016. The full report can be downloaded here. In Norway, several industries are earmarked for restructuring. Two...
The following article is an excerpt of the highlights of the Organizational Frontline Research 2017 Symposium. You can find more reflections about the event in the following PDF. The winners...
Guest article by Professor Andy Neely and Dr. Mohamed Zaki About the Cambridge Service Alliance The Cambridge Service Alliance was founded in 2010 by BAE Systems, IBM and the University...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Special Issue of the Journal of Business Business Research Theoretical Perspectives and Applications of Gamification in Business Contexts Special Issue Guest Co-Editors: Juho Hamari, Tampere University of Technology (juho.hamari@tut.fi) Petri Parvinen, University of...
Special Issue Call for Papers: The Co-Innovation of Services: Crowdsourcing and Open Innovation Deadline: December 30, 2017 The Journal of Global Scholars of Marketing Science: Bridging Asia and the World...
Christian Kowalkowski and Wolfgang Ulaga are delighted to announce their new book: Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business. It can be...