SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

New Book: Service Strategy in Action

Christian Kowalkowski and Wolfgang Ulaga are delighted to announce their new book: Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business. It can be...

CTF has three open postdoctoral research positions

We are now offering three positions as Postdoctoral researchers at CTF. Application deadline April 18, 2017. 1. Postdoctoral position in either Business Administration, Political science, Sociology or Psychology The postdoctoral...

Service Articles in Non-Service-Specific Journals (Feb 2017)

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...

Associate Professorship at Modul University Vienna

MODUL University Vienna is an international private university owned by the Vienna Chamber of Commerce and Industry, the largest provider of private education in Austria. The university campus is located...

Service Science has a New Area Editor for Customer-Centered Service

INFORMS Service Science is expanding and reorganizing its editorial structure. The editorial board will be structured around four areas and four area editors, aligned with major themes of the journal and aimed...

New Service Journal inaugurated – SMR

I am pleased to announce the founding of a new scientific services journal, SMR – Journal of Service Management Research. SMR is calling now for submissions. SMR Editorial Mission and...

CfP JTR: Sharing Economy in Tourism

Special Issue of the Journal of Travel Research Sharing Economy: Unravelling Disruption, Innovation and Transformations in Travel and Tourism Guest editors Professor Marianna Sigala University of South Australia, Australia Marianna.Sigala@unisa.edu.au &...

How to… Write More Simply (part 3)

This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. Writing clear sentences One golden rule for clarity...

‘Wear’ to Next? – What Wearable Technology Means for Service Research

Guest article by R. Elena Frâncu, Benjamin Lucas, and Martin Wetzels Introduction Forecasts point to worldwide spending on wearable devices reaching $19 billion by 2018 (Feigenbaum, 2015) and reaching a...

Nick Runs America

guest article by Nicholas J. Ashill, American University of Sharjah, UAE I have a story to tell you and I hope it ignites passion in a way that it has for me....

Getting to know: Rod Brodie

Interview with Rod Brodie was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? My Bachelor and Master degrees were in Economics and on...

Cornell Hospitality Quarterly has a New Editorial Policy

Cornell Hospitality Quarterly (CQ) has recently revised its editorial policy regarding the use of previous reviews from other journals.  Authors of manuscripts rejected by another journal can now submit revisions...