We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
guest article by Anders Gustafsson and David E. Bowen We conclude with an introduction to eight contributions of a special issue of the Journal of Business Research that are designed...
Tell us about your background? I did not expect to be an academic let alone a marketing professor! For many years after my undergraduate degree I thought people with PhDs...
ANZMAC 2017 will be hosted by RMIT University in Melbourne Australia. Paper submission deadline is June 30. The School of Economics, Finance and Marketing at RMIT University invites you to...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...
The KU Leuven is hiring several people! For the last couple of years, the Faculty of Economics and Business (FEB) has been systematically ranked highly by several independent accreditation committees...
The Marketing Science Institute is pleased to announce our annual Alden G. Clayton dissertation proposal competition. The competition is open to qualified doctoral students worldwide. Submissions must be received no...
It’s our pleasure to announce that the website for the 10th SERVSIG Conference at the IÉSEG School of Management in Paris is online. We hope to see many of you next...
NYU 2017 Conference on Digital, Mobile Marketing, and Social Media Analytics 8-9 Dec 2017; Deadline 1 Oct NYU Stern School of Business, 44 West 4th Street, New York, NY 10012...
guest contribution by Tobias Schaefers, Kristina Wittkowski, Sabine Benoit (née Moeller), and Rosellina Ferraro Customer misbehavior in service settings is problematic for two reasons: (1) because of the direct damage...
guest article by Danilo Brozović, Finalist of the SERVSIG Best Dissertation Award 2017 (granted by Maastricht U) When the opportunity to contribute to the SERVSIG blog and the newsletter arose, I was...
“Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality… Whatever affects one directly, affects all indirectly.” Martin Luther King, 1963 We...