News

Mary Jo Bitner on SERVSIG

Listen to our interview with Mary Jo Bitner and see what she thinks about SERVSIG

MSI Doctoral Dissertation Competition

MSI’s Alden G. Clayton Doctoral Dissertation Competition Deadline: August 20, 2018 The Marketing Science Institute is pleased to announce our annual Alden G. Clayton dissertation proposal competition. The competition is...

CfP JSM: Service Research: A Critical Review & New Directions

Service Research: A Critical Review & New Directions Bi-Annual Review Issue 2020 Edited by J. Joseph Cronin, Jr. and Duane M. Nagel Proposal Deadline: August 1, 2018 We are excited...

New Faculty Position at Cornell University

Open Faculty Position Cornell University, School of Hotel Administration Cornell SC Johnson College of Business, Ithaca, New York Michael D. Johnson Family Professorship of Services Marketing The School of Hotel Administration at...

Special Session on Distance Customer Relationships at SERVSIG2018

Special Session Title: The Development Of Distance Customer Relationships: Towards A New Concept Of Proximity In The French Bank insurance And Insurance Sector SESSION CHAIR: Ilaria Dalla Pozza Marketing Professor...

ANZMAC 2018 in Adelaide, Australia

Dear Colleagues, The 20th Australia and New Zealand Marketing Academy Conference (ANZMAC) will be hosted by the University of Adelaide on December 3 – 5, 2018. The theme of the conference asks how...

My Academic Role Model with Wafa Hammedi

guest article by Wafa Hammedi I feel very honored to be nominated for this role model article series. Writing this article means a lot to me as it forced me...

Are service firms innovative and how can we tell?

guest article by Tor W. Andreassen, Seidali Kurtmollaiev, Line Lervik-Olsen, NHH What service quality meant for the field of service marketing in the last part of the 20th century, service innovation can do for...

Getting to know: Mark Houston

Interview with Mark Houston was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? Prior to entering my PhD program, I wrestled with whether to...

Call for SERVSIG Doctoral Consortium and Travel Scholarships

It is our pleasure to invite all PhD students and new faculty members to participate in the 25th Annual SERVSIG Doctoral Consortium, September 5-6, 2018 preceeding the Frontiers in Service...

Text Mining Summer School in Calabria

Villarroel Ordenes will be teaching a Text Mining Summer School in beautiful Calabria. Please see the details and let the organizer know if you have any questions. Topic: Text Mining (July 16-20...

Global Challenges Research Studentship

Global Challenges Research Studentship: Reducing Poverty; Promoting Humanitarian Action Oxford Brookes University – Business School Qualification type: PhD Location: Oxford Funding for: UK Students, EU Students Funding amount: £16,000 pa (with no inflation increase) Hours: Full...